Caledonian Travel - Gateshead Travel Centre - Gateshead

Caledonian Travel, located at Gateshead Travel Centre, is a well-known and helpful travel agency and tour operator. You can find them at The Travel Centre, Metro Interchange, West St, Gateshead NE8 1BH, United Kingdom. Their phone number is 3448153001, and you can also visit their website at caledonian.com for more information.

Caledonian Travel specializes in providing travel agency and tour operator services. They offer a variety of options for those looking to plan a trip, making it easier for you to arrange every detail of your journey. Their expertise and dedication to customer service ensure that you will have a smooth and enjoyable travel experience.

One notable feature of Caledonian Travel is their wheelchair-accessible entrance, making their services more inclusive and accessible to all. This thoughtful detail demonstrates their commitment to accommodating the needs of every customer.

With 127 reviews on Google My Business, Caledonian Travel has received an average opinion rating of 4.1/5, indicating a high level of customer satisfaction. Many customers have praised their knowledgeable and friendly staff, as well as their ability to provide excellent service and support throughout the entire travel planning process.

When researching Caledonian Travel, some recommended information to look for includes their available services, pricing, and customer testimonials. Additionally, you may want to explore their website to see what types of tours and travel packages they offer.

Reviews of Caledonian Travel - Gateshead Travel Centre

Jackie Kerss

5/5

Just returned from our girlie trip to Lincoln and York.
Had a fabulous time and can recommend our driver Olly on his first drive. He looked after everyone through extreme weather.
Very polite and professional at all times.
Well done Olly hopefully see you again soon.
The hotel choice was very good too.

Angela Bell

5/5

Just came back from a three night break to Bosworth Hall. I have to say we have had the most amazing time. Bosworth Hall itself is stunning, the food was great, staff were brill and the entertainment was excellent. To top it all we had the best driver . His name is Andy , he is been knowledgeable, funny and entertaining. He is always helpful, was so sweet to everyone and totally put the icing on a brilliant trip.

Fay Fradgley

1/5

Worst trip ever! Booked winter wonderland from Sunderland. The coach was 2 hours late. The driver told us not to complain. My seats were double booked so I was forced to take the only spare seats. It has been awful . The air con doesn’t shut off so it’s cold. We are about to be dumped in a random location for free time in london, that we never asked for and to make it worse it will be miles from any of the main attractions. The whole thing is a disorganised mess. Didn’t find out until we were on the coach all of the above! No refund instead of travel. Do not book this, talking to ppl on bus this has happened to a few of the trips Caledonian ran this month.

Patricia Crowe

5/5

Just been on the York/Leeds weekend tour, couldn’t fault a thing. The driver Dave was so lovely. The hotel was The Holiday Inn Wakefield, no complaints at all. The staff were very friendly and helpful, food was really nice, especially the breakfast. Value for money.

peter rodgers

5/5

Caledonian took my cousin and myself to the Grand in Scarborough. Reviews of the hotel were terrible so my wife wouldn’t come after booking. Our fears and trepidations melted away when we got to the Hotel and saw it and our room. Caledonian would not take you to a Hotel if it really matched the reviews. Old opulence cleanliness and good food with good and efficient staff. Grab yourself a bargain whilst you can.

linda taylor

4/5

Went to Scarisbrick hotel Southport with Caladonian November 9th. Couldn't fault any part of this 4 day break. The driver Paul was very friendly and professional. The room was clean and warm. The food was very good. Christmas dinner on Tuesday was very nice. Drinks at the bar were very reasonable buy one get one free was a bonus. Will be back. Thank you.

Carol Watson

3/5

Just returned from a 3 day trip to Chatsworth House. The trip was lovely and the Palace Hotel in Buxton was pleasant, if a little busy at meal times. The downside of this trip (and I've done many trips with Caledonian) was the rude and insulting driver Mark. When we arrived at our pick up, Mark began to berate my elderly mother for not booking to bring her folding disability walker. When we explained that we had never had to book to bring it before, he said it was in the small print on the boarding passes (which you don't receive until just prior to departure). We checked the small print and it only relates to motorised scooters and wheelchairs. My mother was made to feel extremely uncomfortable. Mark complained about everything and certainly did not make the passengers feel welcome. My mother's disability causes her to have spells of unsteadiness, so she doesn't need to use her walker continuously. On the return journey, Mark told my mother that she didn't need to bring a walker, as she obviously didn't need one, because he had seen her managing without it!! This man definitely needs training in Equality and Diversity and Disability Discrimination. I will be taking this matter further as my mother was hurt and offended by the comments made to her.

Margaret Stott

5/5

We have just had a wonderful 4 day trip to llandudno with yourselves, our driver Andy was great, very professional, friendly funny and full of interesting facts on our trip to llandudno and on our trips out.
The only thing that was a let down was the hotel where we stayed The Baytree on our arrival the room we were given needed some attention which I reported to the manager and he said that he would get it sorted, I asked if we could be moved to another room but he said there was none available, the issue was never sorted.
We would highly recommend your company for trips away but sadly will not be returning to The Baytree.