Caledonian MacBrayne | Ullapool - Ullapool

Okay, here’s a detailed overview of Caledonian MacBrayne | Ullapool, presented in a formal and helpful tone, suitable for someone seeking information about this ferry service:

Caledonian MacBrayne | Ullapool: A Premier Ferry Service

Caledonian MacBrayne, operating under the Ullapool service, is a prominent provider of ferry services, connecting the remote communities of the Scottish Highlands and Islands. Specifically, the Ullapool branch focuses on providing vital transport links between Ullapool and Stornoway on the Isle of Lewis. The company is renowned for its commitment to safety, reliability, and providing a comfortable journey for all passengers. It’s a crucial part of the Scottish transport network, facilitating both passenger and vehicle travel.

Location and Contact Information

The Ullapool ferry terminal is strategically located at W Shore St, Ullapool IV26 2UR. Potential travelers can easily reach the terminal, and it's a key point within the charming village of Ullapool. For inquiries or booking assistance, visitors are encouraged to contact them via phone at 08000665000. Alternatively, comprehensive information can be found on their official website: calmac.co.uk. This website provides real-time schedules, booking options, and important travel updates.

Key Features and Amenities

Caledonian MacBrayne – Ullapool consistently prioritizes the passenger experience. The terminal itself is designed with accessibility in mind, boasting a wheelchair-accessible entrance and a dedicated wheelchair-accessible car park. Passengers can expect a modern ticket office and a comfortable passenger lounge, equipped with informative staff and pleasant surroundings for waiting. The service is known for its efficiency; the boarding process is described as slick and smooth, ensuring a hassle-free start to the journey.

Points of Interest & Passenger Feedback

Beyond the core ferry service, Caledonian MacBrayne provides onboard facilities, including catering, contributing to a pleasant voyage. Notably, some journeys feature onboard showers – a particularly appreciated amenity, as highlighted in passenger feedback. The company maintains clear, detailed announcements throughout the journey, keeping passengers fully informed of their location and progress. It’s evident that attention to detail is a hallmark of their operation. The company has garnered considerable positive feedback on Google My Business, with a strong average opinion of 4.5/5 based on 109 reviews. This suggests a consistently high level of satisfaction amongst travelers.

Recommended Information for Travelers

• Schedule: Always consult calmac.co.uk for the most up-to-date sailing schedules.
• Booking: Booking in advance is highly recommended, particularly during peak season.
• Vehicle Transport: The service accommodates vehicle transport, offering a convenient way to travel with a car or motorcycle.
• Accessibility: The terminal and vessel are designed with accessibility in mind, offering assistance to passengers with mobility requirements.

👍 Reviews of Caledonian MacBrayne | Ullapool

Dave M.

5/5

A modern ticket office and passenger lounge with informative, pleasant staff, and nice surroundings to wait for boarding. Dedicated car park for passengers bringing vehicles. Boarding process was slick and smooth, and the onboard staff and catering were excellent. Clear, detailed announcements keep you in the picture as you travel.

Ryan I.

5/5

Fast, organised and safe ferry from ullapool to Stornoway 😁 Excellent food and onboard facilities. Bonus they have a shower as well.

Jane F.

5/5

Recently took the Ferry for 3 day return trips looking for Whales and Dolphins. All of the staff we encountered from the Booking Office, Boarding Staff and onboard staff were so approachable, friendly, professional and chatty.
The turnaround of cars and foot passengers is slick. The Ferry has clean amenities on board and ample for lots of passengers. A delight.

Merlin K.

5/5

Ullapool to Stornoway crossing is worth it just for the views. Great experience on a nice ferry.

Schaumberg W.

2/5

Bloke at ticket desk says check in for foot passengers is over the road. No it isn't, it's him in the upstairs departure lounge. Sign says check in 30 mins before, tickets says 45 mins. Metal roofed terminal without air-conditioning. 😑

Iain M.

5/5

The staff are always friendly and accommodating on both sides of the Minch. On a recent crossing for a family bereavement I experienced great empathy, support and a willingness to help that was way above the expected.
Thank you so much, especially Fergie and Heather for their time and understanding.

Erin P.

5/5

Great experience with our dog! We arrived at 10am for the 11:30 crossing. We booked ahead and made a pet lounge reservation as well. The ferry only allows a certain number of dogs on board, so if you don't make a booking for the pet lounge, your dog may have to stay in your car. We drove into the ferry car park where they quickly checked our e-ticket from my phone and told us where to park until boarding time at 10:45 (didn't actually start boarding cars until at least 11am). So we had plenty of time to walk around the area, get a snack, and there's a public pay toilet at the car park. Once on board, dogs are allowed in a few areas inside and everywhere outside. We stayed with a dog while his owner went to the cafe briefly, so if you're traveling alone with your dog, I think you may be able to find someone willing to do the same. The friendly staff were very helpful and informative, and they announced when to go back to your car. Beware if you are arriving in Stornoway on Sunday and need groceries or petrol, the only place open is Engebret petrol station, so it's a madhouse.

Paul H.

5/5

First class ferry company highly recommend