Bramcote Lane Post Office - Nottingham

Bramcote Lane Post Office: Your Local, Full-Service Postal Hub

The Bramcote Lane Post Office, located at Address: 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom, is more than just a postal service. It is a community hub that offers a wide range of services tailored to meet the needs of its customers. Let's delve into the details of this comprehensive postal service.

Services Offered

• Postal Services: The Bramcote Lane Post Office offers all the standard postal services including sending letters, parcels, and packages both locally and internationally.
• Banking Services: This post office also doubles as a bank, providing basic banking services such as bill payments, cash withdrawals, and deposits.
• Business Banking: For small businesses and entrepreneurs, the Bramcote Lane Post Office provides a range of business banking services that can help streamline operations.
• Courier and Mailing Services: The post office offers a courier service for urgent deliveries and a mailing service for bulk mailings.
• Shipping Services: For those looking to ship items, the Bramcote Lane Post Office provides a comprehensive shipping service with competitive rates.

Special Features

The Bramcote Lane Post Office stands out due to several special features that set it apart. These include:

• In-store pick-up services for online purchases.
• On-site services for a range of products and utilities.
• Delivery services for convenience.
• Wheelchair-accessible car park and entrance for accessibility.
• Credit and debit card acceptance, along with NFC mobile payments for convenience.

Customer Experience

With 142 reviews on Google My Business, the Bramcote Lane Post Office maintains an average rating of 3.3/5. Customers praise the staff for their friendliness and helpfulness, with one customer highlighting the personal approach of the staff, including Ryan and Aruna, which makes customers feel special. This testament to the customer service at the Bramcote Lane Post Office underscores the importance of customer satisfaction for the team.

In conclusion, the Bramcote Lane Post Office is more than just a postal service. It is a community hub that offers a wide range of services and prioritizes customer satisfaction. Whether you need to send a letter, withdraw cash, or use a business banking service, the Bramcote Lane Post Office is your one-stop shop.

👍 Reviews of Bramcote Lane Post Office

Zheni P.

5/5

Love my local Post office...staff is extremely friendly, helpful and apply a personal approach (always nice and it makes you feel special 😊). Big shout out to Ryan, Aruna and all the rest of them ( I'm sorry I don't know all your names, but you're all awesome). Thank you 🤗

Ken Z.

1/5

I usually use this post office to get Saturday newspaper, the younger and taller lady and other young lads at the right hand counter were very friendly. Today I went there to return my parcel and served by an older lady who was cold and rude. She kept telling me off for no reason. She said, I should have stood in the queue where people are waiting to post items. It is not true, I have been there many years and I have returned items before . The queues are usually separate. Or she could have just asked me to wait in the correct queue if the queue arrangement is changed that day. There is no need to talk to me like that. It was very embarrassing as a lot of other people were looking at me while she was telling me off. She then told me off for not sealing the package. The parcel was ready to be sealed and I was waiting for her to check everything was okay before I sealed it up because sometimes returned items need to be packed separately. The whole experience was unpleasant. I don't think I will be going back there.

TheStatueOfLibertyy

1/5

Relieved and NOT surprised to see the poor reviews of this post office. I always avoid visiting which I should not have to- (as a local who has lived in the area for 27 years) due to the intimidating bullying like attitude of the two Asian women who run this place. I felt after my experience today, I needed to write a review. She asked me the exact weight of my parcel and when I apologised and said I am not sure, she replied “well maybe if you open and look, you will find out” ? She also rolled her eyes at me just charged me tracked and signed without asking. She then started talking in her language with the older women, who is equally, if not more, vile. She didn’t even say bye or thankyou. Disgusting customer service. Will never be returning.

Matthew M.

5/5

Excellent service from Emma Aruna and the team. Always friendly and helpful despite the pressure to serve the growing queue if customers!

Marilyn M.

5/5

Excellent service provided by member of the staff named kay after a new v5c enquiry definitely knows her stuff definitely recommend this post office

William B.

5/5

Brilliant experience today, had to post multiple different items including an international parcel. It took some time but Aruna was really helpful and friendly during the whole thing

Richard S.

5/5

Lovely friendly and helpful staff. I’m in the post office most days and always greeted with a smile.

Russell O.

5/5

Ryan Gave me some wonderful treatment , and inflated all my balloons in a quick and short time , 5 stars!