Bird Travel - London

L K.

Scam artists they gave me shitty terms for a trip booked for Easter i refused to accept the terms and its now 1 week and counting they have not refunded me. You would think there is no electronic banking.......avoid at all costs. if i could give no star this is the company

Sareena S.

My mother asked for a flight to Vancouver Canada they gave her a price and she paid for it, turns out they’ve booked her a flight to Toronto canada and the manager is trying to tell my dad that Vancouver is in Toronto!!!!!!!

Exploited a vulnerable customer (my mother) she paid for tickets to Canada and then they took a further £232 for the visa which only cost £20.84 for the US visa and the Canada visa. The company are terrible and scam people! I will update this with further information as this progresses. We are waiting for a manager to call back. Avoid this company they are disgusting!!!

Edit: the email that Jay sent asked my mother to email back with “all ok and I authorise” she didn’t send this she sent Yes and then another email followed with I will check my own prices because I didn’t know it would cost this much. This email was sent at 10.19am and then another sent at 10.41am the visas were processed at 10.49am so jay chose to ignore my mums emails and still processed the payment on her card.

A manager is still not returning calls and neither are they taking them. I challenged Jay and as soon as he couldn’t answer my questions he said he will not speak with me because it’s not my booking. He didn’t have a problem before only when I questioned his £185 + £10 for the Canadian ETA and £197 + £10 for the US ESTA. I asked where he had got these prices from and he said the “system

Kay J.

Terrible service. Scammy company that will get you the most basic ticket and then charge you extra service fees for phone calls only to advise you that there’s nothing they can do after taking your money. Worst money I ever spent (and wasted).

amilegbe P.

Birdview collected money from me saying one stupid Mr Andrew will help me with TEF, but never did and they refused to refund my money. Faith in Ibadan from Birdview said Mr Andrew can be trusted. But they all refused to pay me my money.

Kamran A.

Very bad service, after issuing ticket they don't care anymore. I wanted to make a change for my return date, I rang dozens of calls but no body attended the calls even no call back. I don't recommend any body for their services.

Steve O.

Bird Travel really helped us out after our flights got cancelled at short noticed, Sam was especially helpful. We really struggled finding flights, but Bird Travel sorted it all for us!

Kalyani M.

I am Kalyani Dona .I am delight to say that your service is very good. I highly recommend. Thank youBird Travel team ❤️ wish you best ❤️

Kabulwood B.

Those people they are teeth and they they are very bad and they companies not in the UK. They are same where outside the UK. liars and cheating they all Customer