Best At Travel - London

Address: 9 Whitfield St, London W1T 2AS, United Kingdom.
Phone: 2039932155.
Website: bestattravel.co.uk.
Specialties: Travel agency.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 187 reviews on Google My Business.
Average opinion: 4/5.

Location of Best At Travel

2039932155

Best at Travel is a well-known and helpful travel agency located at Address: 9 Whitfield St, London W1T 2AS, United Kingdom. They can be easily reached by phone at Phone: 2039932155. You can also visit their website for more information at Website: bestattravel.co.uk.

One of the key features of Best at Travel is their commitment to accessibility. They offer a wheelchair-accessible entrance for customers with mobility needs. This demonstrates their dedication to providing excellent service to all customers, regardless of their abilities.

Best at Travel has a strong reputation in the travel industry, with 187 reviews on Google My Business. The average opinion from these reviews is 4/5, indicating a high level of customer satisfaction. This is a testament to the professional and helpful service provided by the staff at Best at Travel.

When researching travel options, it is important to consider the expertise and knowledge of the travel agency you are working with. Best at Travel has a team of experienced travel professionals who can provide personalized recommendations and assistance in planning your trip. They have the resources and connections to provide a wide range of travel options, from flights and hotels to tours and activities.

If you are looking for a reliable and trustworthy travel agency, Best at Travel is an excellent choice. Their commitment to accessibility, strong reputation, and experienced staff make them a top choice for anyone looking to book a trip.

Reviews of Best At Travel

chris ashmore

5/5

"I use Best at Travel a lot. Every time, they impress me with their customer service. They are always helpful, professional, and willing to give advice. Nothing is ever too much trouble. Their prices are always very competitive compared to others, and I've shopped around to test the market. I highly recommend using their services."

Glenn Chandler

5/5

Booked many trips with BAT and have found every booking to be competitively priced and I've not felt miss sold on any of my trips. Had a very rare hicup that was easily sorted via email is all I can report.
Luke Thorpe was by last agent and he was super helpful.
I'm sure I'll book another offer if and when it takes my fancy..

kishore mandalia

1/5

Stay a mile away from this company!
Best At Travel is nothing but a thieving outfit hiding behind a facade of respectability. My experience with them has been an absolute nightmare, and I feel compelled to warn others.
I booked a business class travel package through Best At Travel, which included an 8-day stay in Malaysia and a 7-day stay in Singapore, flying with Etihad Airways on the 20th of June. The total cost of this package was a staggering £17,800.00.
Tragically, a few weeks ago, my wife was diagnosed with a serious medical condition, along with other serious complications. Due to her condition, we had no choice but to cancel our travel plans. I informed Best At Travel of our need to cancel three weeks before our departure date, hoping for some understanding and compassion.
Despite explaining our dire situation and requesting a partial refund on compassionate grounds, the company coldly denied my request. Their lack of empathy and unwillingness to even consider a partial refund is appalling. The sudden diagnosis has placed an enormous emotional and financial strain on our family, and a partial refund, less any applicable cancellation fees, would have greatly alleviated some of our burdens during this challenging time.
I reached out to Rita Sharma, the CEO and Director of Best At Travel PLC, hoping for some humanity and understanding, but received none. This company's behaviour has been nothing short of heartless, and their refusal to assist in any way is a testament to their true nature.
If you value your peace of mind and your money, do not use Best At Travel. They clearly do not value their customers and are only interested in taking your money, regardless of the circumstances. Save yourself the distress and stay far away from this company.

Trevor Foster

5/5

I would like to thank Herbert Yaweh for organising our holiday to Phuket, Thailand in March. We stayed at the Slate Hotel in Naih Yang. It was one of the best holidays we have been on. The hotel was fantastic and the staff we're very friendly and efficient and the breakfast was amazing. Herbert advised us to go bed and breakfast only, and he was correct, as the cost of eating outside of the hotel is a lot cheaper. We had a few changes in our flights, due to Emirates changing the flight time's
but Herbert managed to sort everything out for us. I would definitely use this company again .

Sharon Just

5/5

We booked Thailand through Peter at .Best at Travel', again! Brilliant service as usual. We are currently re-booking. Highly recommended, with good local experience and a deep understanding of what you want out of your holiday.

fifi hj

5/5

We booked a holiday to Meedhupparu Maldives with Luke . We wanted to postpone for 12months due to pandemic and didn't want to endure the stress of PCR testing

Luke was very straightforward to deal with and answered any queries or concerns .

Carli Woolley

1/5

Absolutely awful customer service. So rude and arrogant. Booking a holiday should be a lovely experience, I’m not quite sure how ‘best at travel’ can make that so utterly miserable instead. I decided to book elsewhere in the end. Spend your money with an agency who values their customers. Kenwood are lovely and cheaper!

E. J

5/5

Lauren B @ Best At Travel created the best honeymoon package for us in Thailand back in December. I would highly recommend Lauren & Best at Travel for any long haul/honeymoon getaways. 5 stars!