Bargain Late Holidays - Barnet

Chris S.

Book your holiday at your peril with this group of amateurs. Terrible . Update. Channel 4 approached me to interview me a few years back regarding these people. I declined as eventually had my monies refunded. Word of warning, DO NOT use wowcher with this company...

Shark

So... a very honest review here. We recently used Jetline AKA Bargain Late Holidays from wowcher and here are our thoughts.

I booked a disneyland getaway for 3 days from wowcher for a great price - I believe around £300 a person to go in mid May. This included accomidation, Eurostar and 1 day ticket for the park each.

I completed the purchase and then called BLH to complete the booking process, everything was going great until they told me the ludicrous timings of the travel... I believe it was something silly like 22:30PM travel time so we would arrive the next day... (already one day gone!) the return time was 6-7AM on the Sunday so realistically we would have only one day in Paris. Now they also do not take into account how on earth you are meant to get to disneyland when you arrive - all of the trains are stopped by that point and the buses until around 5-6AM, so you would then have to spend 120 euros just to get to the hotel. I feel this is pressure selling and falsely advertised as it is NOT a 3 day trip it is around a day and a half - not impressive. Anyway I paid the extra £180!!!! To get the eurostar times changed (more than it would have cost me to just do it myself) and we agreed.

I must admit that once this part was over and we actually travelled there were no issues with the customer service and no issues with the tickets or bookings for the hotel (hence the three stars). The hotel was clean and tidy and our room was a good size.

My advice to them would be to make it as clear as possible around the timings that people would get as clearly marketing itself as a 2-3 day weekend getaway is not on.

All in all, we spent just under £800 when we could have paid the same (probably less) by booking it ourselves.

Amy M.

After months of paying more and money to move back due to not being able to go on holiday.. the rude staff decided that if I cancel my booking they would give me only a £200 voucher!! which considering what we paid this is a joke! 6 Times i called to speak to a manager and had to explain why over and over. The customer service is non existent and they are blaming the hotel in Amsterdam. Which I'm sure would just move the date surely due to a pandemic DO NOT USE THIS COMPANY!

Nicole M.

We have used Bargain Late Holidays twice to book our Europe holidays and we have never had any problems. All the information they give you is clearly written out and explained for your understanding. Your flight departing times might be very late at night or very early in the mornings so might be inconvenient for some but this is so that the cheapest possible deals are secured. Just read all the information carefully and you will have a great holiday!

precious D.

I wish I read the reviews before purchasing the deal on Groupon. All they did was require payment every other day, for one thing or the other and once it has already been booked and you do not want something such as an add on, you get told that your whole holiday could get cancelled and no refund will be available. An experience I will never experience with this company again. 'bargain' - it was definitely not, if anything more expensive than anything. You even have to pay extra to sit together when the booking was booked at the same time and paid for by the same person. Accommodation that was provided on the trip too, even though extra was paid for an "upgraded and better hotel" was horrendous.

Please do not waste your time nor money if you want to actually enjoy your holiday.

Lindsey F.

I’ve spent over an hour on the phone with these ‘travel’ agents and will not be travelling any further than the kitchen to eat my feelings and rage drink some wine. After going back and forth for an hour about flight times (they would only offer inbound flights before 7am or after 10pm, despite the booking terms saying they’d be within these times, and they wanted to charge us an extra £300 for the pleasure) they then said the only hotel they could offer in the area does not have any rooms available within a fortnight of the dates we had booked. I do appreciate that with a bargain holiday you compromise on some things to get a good deal, but flying at the time advertised and staying in the hotel advertised seems like the bare minimum they can provide. Unhelpful, unapologetic and unacceptable. Avoid these false advertising crooks!

Helen S.

Please avoid this company at all cost. a one star is too good for them it should be more like minus 5. I booked a 4 night stay for myself and my partner to Amsterdam. I saw the deal on Groupon. Just like previous reviews when i phoned up to book with bargain holidays they changed the date of travel. Why I don't know when the trip was not until July, and the specified dates were fine by me. I was charged 170.14 to change the flight times, but only the time of departure. I was then charged £150 to change the hotel they booked me I . Both these hotels were on the offer. Reason given is that the other hotel did not have any rooms only, which was part of the offer. Both these named hotels were part of the deal. I am annoyed with myself. I decided to carry out my own research using the same flight carrier, flght times, dates and accommodation. I have basically overpaid by just under £300. I even checked availablility for the orginal dates included in the offer and there was no problem with flight times or room only acccomodation. I did phone Groupon customer service to complain about this company but they didn''t want to know and referred me back to Bargain Late Holidays who I refuse to speak too. TIP If you see what you believe to be a good deal advertised either through wowchur or Groupon there is always a catch which I foolishly become a victim of. unless, it is for a deal in the UK, I would book all foreign trips yourself. One final, moan is that the peroom I spoke too told me he had given me free hand luggage with thge flight operator. EASYJET. I Was having a bad day that day, never again

Mike S.

DO NOT USE THIS COMPANY!

We got a Mystery Christmas Market break via Groupon, but the flights and hotel they gave us were nothing but a complete joke!

They booked us on late outbound flights (landing at 23:30) and early return flights (Departing 06:00). They offered to change the flights to earlier times, but at a cost of DOUBLE THE FARE the official airlines had on their website, that's on top of the price of the package paid already!

The hotel they gave us had so many negative reviews, that I had no choice but to change accommodation... AT MY EXPENSE AGAIN! The reviews for this hotel state there are bed bugs everywhere, with photos to backup these claims. But yet when I complained about the package they gave us, all they went on to say was that it's a decent 3 star hotel and I can't have my money back. They clearly have no idea what they are selling people, and just want your money!

I would never use this company again. I cannot believe they sell this "deal". It's nothing but a complete con! AVOID AVOID AVOID!

For reference, the hotel they gave us was Hotel Azurea in Nice, France. Take a look around and see the reviews for yourself!