Apex City of Glasgow Hotel - Glasgow

Riley R.

I recently stayed at this hotel and had a wonderful experience. The rooms were spotless, comfortable, and had a fresh, inviting scent that made the stay even more pleasant. I loved the dining room–lounge hybrid, which was both cozy and practical, especially with the complimentary tea and coffee available. It really added a nice touch. The lobby washrooms were modern and beautifully maintained, showing the hotel’s attention to detail. On top of all that, the service was excellent, staff were attentive, friendly, and went out of their way to make the stay enjoyable. Overall, I’d highly recommend this hotel for anyone looking for comfort, great amenities, and outstanding hospitality.

Pedro H.

We had a really good experience overall at the Apex Glasgow. The room was excellent – clean, modern and very comfortable. The bed was great, the shower was powerful, and the toiletries were high quality. I also really appreciated the refillable water station on each floor – a thoughtful and eco-friendly touch.

Check-in was smooth and efficient, and we were even allowed to check in early, which was a big plus.

Unfortunately, the breakfast was a real letdown. The food was among the worst I’ve had in a hotel – poor quality and badly cooked – and the service was equally disappointing. It’s a real shame, because the rest of the hotel is very good and offers great value for money.

If they can sort out the breakfast offering, this would be a fantastic place to stay in Glasgow.

Inaaya K.

I stayed here for 5 nights. The hotel staff here are so welcoming and nothing is too much trouble for them. The room was clean and comfortable, lovely fluffy towels and a selection of luxury hotel toiletries always goes down a treat. My room had a selection of tea and coffee too which makes all the difference. However there is a bar and a dining area for breakfast. The breakfast was superb too. My room was like home from home. The hotel staff are knowledgeable when it comes to giving information on what to do in and around the city plus the best restaurants. My stay here was absolutely amazing. So much to do and see. Will definitely be returning for a longer stay. Thank you to all the staff for making my trip a memorable and fantastic one.

Alex Y.

I had an absolutely fantastic stay at the hotel! The level of service provided by the staff truly made a difference during our business trip.

In particular, the team went above and beyond when we encountered issues with our courier delivery and the event venue. Their willingness to help in every way they could, always prioritizing our needs, was incredibly reassuring and efficient. It's rare to find such dedicated and customer-focused service.

I'm impressed and will certainly be choosing this hotel again for any future business trips in Glasgow. Thank you for making our stay so smooth and enjoyable!

John Z.

Incredible experience from booking through to check out. Spent three nights here and couldn’t recommend this hotel more. We stayed in an eighth floor suite which was perfectly appointed, including “included” full hot breakfast menu and in-room mini bar. Very eco-conscious and 2LGBTQIA+ inviting. The staff are amazing - front desk, cleaning, and especially the breakfast attendants. I wish we had chosen to stay here for this week instead of Edinburgh…could have easily taken the train into Edinburgh from Glasgow and continued to enjoy our stay here.

Todd L.

Amazing. Our last accommodation after 12 days Scotland road trip. 7 different accommodation spots. APEX set the bar for service. From the original booking, online check in, the proactive discounted parking offer, the most extraordinary check in (thank you Eve) so friendly snd helpful. The room just so lovely. And location fantastic. A must

Wilma H.

Staff are lovely. Adam checked us in quickly and efficiently, he also went out of his way to try to resolve an issue we had with the fridge not working and supplied an ice bucket for us instead

Susan S.

Just returned from a two night stay at the Apex Hotel which is in an excellent location, however the rooms left a lot to be desired. The chairs in both mine and my sister's rooms were cracked, torn and shabby and needed replacing. I'm not sure why they were even deemed acceptable for guests. There were large stains on the carpets in both rooms.
Bathrooms were very nice.
The majority of staff were pleasant and helpful, in particular, Sienna who checked us into the hotel was very helpful and friendly.
Also Oisin who assisted us when leaving was pleasant and helpful.
However the first morning at breakfast the staff member said loudly "breakfast isn't included you know" which I was aware of. She continued in the same loud, unfriendly tone "you have to pay now". I was taken aback but paid.
The second morning a different staff member said "I can add the breakfast charge to your bill" which I said was fine.
While I was eating breakfast she then came over to the table and said that it was not possible for breakfast to be added to the bill and I needed to pay now. I proceeded to pay by card, but the card machine didn't work and I was asked to accompany her to the desk, in the middle of having breakfast.
This is the first hotel I've stayed in where breakfast has not been added to the bill and settled on departure.
Both members of staff were rude and unfriendly.
To interrupt a guest in the middle of a meal brandishing a card machine which didn't even work is unprofessional and rude.
Hotel is in an excellent location, however rooms are badly in need of refurbishment.
The hotel is let down by rude unprofessional staff in the dining room who do not know how to speak to guests.
Disappointing.