Panache Cruises - Chorley

Address: Strawberry Fields Digital Hub, Euxton Ln, Chorley PR7 1PS.
Phone: 01615160512.
Website: panachecruises.com.
Specialties: Cruise agency.
Other points of interest: Language assistance, Wheelchair-accessible car park, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.9/5.

Location of Panache Cruises

01615160512

Panache Cruises is a well-known cruise agency that offers a variety of options for your next sea voyage. They are located at Address: Strawberry Fields Digital Hub, Euxton Ln, Chorley PR7 1PS and can be reached by phone at Phone: 01615160512. You can also visit their website at Website: panachecruises.com to explore the different cruises they offer.

One of the standout features of Panache Cruises is their commitment to providing language assistance for their clients, ensuring that everyone can have a smooth and enjoyable experience. Additionally, they offer a wheelchair-accessible car park for those with mobility challenges. Panache Cruises is also proud to be a LGBTQ+ friendly and transgender safe space, promoting inclusivity and respect for all individuals.

According to Google My Business, Panache Cruises has received 10 reviews with an average rating of 3.9/5. This suggests that the majority of their clients have had a positive experience with the agency and their services.

If you're considering a cruise for your next vacation, Panache Cruises comes highly recommended. Their expertise in the industry and commitment to providing a high-quality experience make them an excellent choice for anyone looking to set sail. Be sure to check out their website to learn more about the different cruises they offer and to get in touch with their team. Don't hesitate to contact them today to start planning your dream vacation

Reviews of Panache Cruises

Preston Phillips

2/5

I've booked previously with Panache which this cruise is coming up in a few months with silversea, I enquired about another cruise and the advisor came in with a price HIGHER than celebrity itself, I didn't understand this so put it down to a massive commission for the agent. I phoned a few other agents and finally settled with Hays travel, which was way UNDER celebrity. So it just pays to shop around. I've never had a quote OVER a cruise company before.

I'll see how this cruise pans out with their service etc before dismissing booking again.

Henry

1/5

Initially, I was very pleased with the service and posted a positive 5-star review. However, I soon realized how wrong I was. In my opinion once this company has your money, they couldn't care less about you. Our flight was delayed, and the paperwork advised us to contact the transfer agent. Unfortunately, I had no signal, so I emailed Scott for assistance but received an out-of-office response. I then emailed the contact address with no reply. When I called, I received a curt response, saying the transfer company had been notified. Upon our return, we were allocated "standby seats," even though we had booked through Panache. The young lady at KLM mentioned this was common practice and that we should have been informed. Shocked, I emailed Scott again and got another out-of-office reply. My email to the contact address went unanswered. We were stranded at the airport, uncertain when we would get home, until KLM took pity on us and found seats.I called Finlay at Panache to explain our disappointment. He promised to look into it and get back to me, but I am still waiting. I emailed Scott again, expressing our dissatisfaction, but received no response. We received better service from a mainstream travel agent than we did from Panache. Our experience with the cruise was similarly disappointing. I strongly recommend looking elsewhere when booking a cruise. Panache completely let us down.