Trailfinders Bristol - Bristol

Trailfinders Bristol is a well-known and helpful travel agency located in the heart of Bristol, England. The agency is situated at 48 Corn St, Bristol BS1 1HQ, United Kingdom. It is conveniently positioned, making it easily accessible for locals and tourists alike.

The Travel Centre in Bristol can be reached by phone at 1179299000, and their website is trailfinders.com. The website provides comprehensive information on the services they offer and allows users to make online appointments for consultations.

One of the key features of Trailfinders Bristol is their onsite services. They offer a wide range of travel-related services, including personalized travel planning, flight and hotel bookings, and travel insurance. The agency's team of experienced travel consultants is dedicated to providing the best travel advice and solutions tailored to each client's needs.

Trailfinders Bristol is also wheelchair accessible, making it easy for everyone to access their services. Additionally, the agency has received numerous positive reviews from satisfied clients, with an average opinion of 4.4/5 based on 82 reviews on Google My Business.

If you are looking for a reliable and helpful travel agency in Bristol, Trailfinders Bristol is an excellent choice. With their personalized travel planning services, onsite services, and wheelchair accessible entrance, they are well equipped to meet all your travel needs.

Furthermore, Trailfinders Bristol's website is an invaluable resource for those looking to plan their next trip. It provides comprehensive information on the services they offer, as well as allowing users to make online appointments for consultations.

Reviews of Trailfinders Bristol

Karen Rochester

5/5

Delighted with the service from Morgan Hendy at the Bristol branch. He gave me and my friend loads of time to sort our trip, made significant efforts to understand our needs, and saved us a decent £ on the booking. Would definitely recommend

Adi Day

2/5

I was hoping to book an appointment to talk through a safari holiday for my family. We’ve had the brochure understand our budget which will be £15 - £20k wanted to progress this only to be told we have to pay £50 to book an appointment. I understand that this gets redeemed off the holiday but it just didn’t feel right I’m a serious customer and it felt like I wasn’t being taken seriously. I was set on using Trail Finders, have used them before but I really didn’t like having to pay to see someone upfront. I wonder if others feel the same?

Dan Braycotton

5/5

Superb customer service resolving our issues when we got back. Booking the holiday was fine. A few dramas that they didn't sort when away but made amends when we returned.

Beth George

1/5

Took a detour to Bristol while driving from Ascot to Chepstow, specifically to book a holiday. Was reluctantly greeted as we entered and informed that the guy was currently on hold on a call and we would have to wait until someone was available. Waited 15 minutes and not one member of staff so much as looked up so we chose to leave. We were made to feel like a total inconvenience. Really disappointing experience

Sam Kendon

3/5

The booking of tickets was pleasant and reasonable and worked smoothly.
The insurance I bought was however extraordinarily difficult and slow to claim and irritatingly Trailfinders did absolutely nothing to help. The insurers were very difficult to contact and made multiple promises of imminent payment, not one of which was honoured. By the time they paid up I had given up trying.
Trailfinders state that it is not their insurance, which is obviously true, but they sell it and could have been more helpful in sorting it out when it didn't work. A modest refund is a welcome compensation, but the real benefit of dealing person to person is ease and clarity of a transactions and I would have rated Trailfinders better if they had continued that helpfulness into trying to penetrate the insurance claim.
Happily I learn that they have now moved their insurance to another company. It will be interesting to see if the service improves although I won't be risking it.

Alexandra Cork

5/5

Booked a holiday with Sam and he couldn't have been more helpful, gave us really guidance advice. Just returned from the trip and everything worked out really well, would definitely return next time we're looking at holiday options

Dennis Jarmey

1/5

Can’t ever get anyone to answer the phone.
The on hold music etc is awful, broken fragmented to say the least.
Gets even worst if you have to cancel, even for medical reasons. They simply keep all your airline and even cruise money. You're much better off booking yourself. Then at least you get some compensation
They won’t survive like this. Such a shame, they’ve lost the plot...

Pam James

1/5

Just waited 1.5 hours then first available Agent was going for his lunch. We wouldn't have taken more than 15 minutes with our enquiry