Hays Travel Southampton - Southampton

Address: 91 Above Bar St, Southampton SO14 7FG, United Kingdom.
Phone: 2380632403.
Website: haystravel.co.uk.
Specialties: Travel agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 41 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Hays Travel Southampton

2380632403

Hays Travel Southampton is a well-known travel agency located in the heart of Southampton, England. The agency is situated at Address: 91 Above Bar St, Southampton SO14 7FG, United Kingdom. and can be easily accessed by various modes of transportation. If you're driving, there is a wheelchair accessible parking lot nearby, making it convenient for people with mobility issues.

The agency's phone number is 2380632403 and their website is haystravel.co.uk. The website is user-friendly and provides comprehensive information about the services they offer. It's recommended to visit their website to get an idea of the packages and deals available before making a call or visiting the agency.

Hays Travel Southampton has established a reputation for providing exceptional customer service and expert advice on all things travel-related. They offer a wide range of services from booking flights, cruises, and hotels to providing travel insurance and visa assistance. Their team of experienced travel consultants is always available to help you plan your dream vacation and ensure that everything runs smoothly.

The agency has received 41 reviews on Google My Business, and the average opinion is 4.1/5, which speaks volumes about their commitment to providing excellent service. Customers have praised the agency for their professionalism, flexibility, and attention to detail.

One of the standout features of Hays Travel Southampton is their commitment to accessibility. The agency has a wheelchair accessible entrance, making it easy for people with mobility issues to access their services. This level of inclusivity is not common in many travel agencies, making Hays Travel Southampton a preferred choice for many people.

Reviews of Hays Travel Southampton

Trevor Allery

2/5

Very sad to say that the service level is slowly going down
on my last visit to buy euro I was told that the rate on the window display is for £1000.00 and as I had already got some euro's a couple of weeks before when you could get the window rate for just £400 and not the £1000. I booked my holiday with them but that did not help so I decided to take English money with me as you get a better rate in Greece.

Harry Collinson

1/5

Tried to book first holiday through hays , said they would email some offers . Nothing ! It’s ok I’ll book through p&o myself

Martyn Joly

5/5

Been a customer of Hays Travel since when they were foremerly Bath Travel (about 14yrs) and never used anyone else. They always deliver excellent service. Very friendly, very knowledgeable and helpful staff. Steven is an asset to the company. Do not trust any other Travel agency with my travel arrangements.

Andrew Cook

5/5

Helped a lot with my family holiday

Brian Burnell

1/5

Visited 8th Feb '23 to book an air ticket to a family funeral. Hays would not accept a credit card payment saying cash or a direct bank transfer only. That would deprive me of my protection given by the Consumer Credit Act. I walked away and will never go back there. Not recommended.
Afterwards I phoned the airline and was able to book on the phone at the same price quoted by Hay's Travel. Paid by credit card. No issues.

What is really odd is that almost all reviews here are glowing 5 stars, while on Trustpilot almost all reviews are 1 star and very critical of Hays. So who is telling porkies to game the system? Would be useful to identify if any of these reviews are planted by Hays employees, relatives or friends.

Sarah Kitcher

5/5

Excellent service very helpful staff. Always go out if their way to ensure you get the best information about the holiday

Davina Taylor

5/5

Friendly, informed and non pushy advisor. She gave me all the info I wanted and wasn't heavy on trying to get me to commit to a holiday there & then.

Jamie Collins

5/5

Although our booking experience took a bit of time the service is fantastic and all staff are lovely. Particularly Atlanta and the manager (sorry I forgot your name ma'am)