Gold Crest Holidays - Ilkley

Marc Cox

I booked via Magic Breaks for a trip to Disney, they have subcontracted the travel to Gold Crest. I was under the impression that it would be a coach holiday, be aware all is not what it seems.

You Coach 'holiday' might well start from a train or coach station in another town (in my case Dover Priory Train Station), in which case if someone happens beyond your control, neither Gold Crest or Magic Breaks will be willing to help!

We were told a week before travel, what our travel arrangements are, in our case we were unfortunate enough to to have to catch 2 trains to Dover, first stop at Stratford Town, then the underground to Stratford International, then from Stratford International to Dover Priory.

At the time of writing this we have come back from Paris, the coach (Gold Crest) left early, we got an early ferry and got dropped off at the train station at 1.30pm; unfortunately our train isn't until 5.48pm.

It's worth noting that these tickets are Advance ones, and not open return, and this was not my choice; it was pre-decided by Gold Crest, contracted by Magic Breaks.

Upon arrival to the train station, I called Gold Crest to see if they can move the times earlier, Gold Crest said no and it was in their T&Cs; which, to be fair, wasn't with me, as I didn't book their services.

So I called Magic Breaks to see what they can do, which is nothing.

So in short: Magic Breaks is happy to take your money, subcontract the travel, with a company of their choosing and aren't bothered to help you out.

Gold Crest will only book you the cheapest travel they can and don't care if your stuck at a train station that doesn't have indoor seating; unless you can get through the turnstiles. So you have to hang around outside, in the cold November breeze, with a 4 year old and a 7 year old; waiting for 4 hours.

If your thinking about booking with these companies, be warned; they'll take your money and the customer services won't help you! (or be able to help you!)

I write this at 2pm, with another 3 1/2 hours to go...

Carole Downes

I just wanted to say thank you on behalf of my party for a wonderful trip last weekend to Lille Antique Market.

Everything ran to schedule and was so well organised. Our two coach drivers, Shaun and Mark were wonderful, friendly and entertaining.

A great trip and a great Company. Thank you.

tony read

Booked trip to Paris and Versailles in March but was cancelled due to low demand.Was rebooked for May,but was not made aware that our coach would be shared with 40 plus families for Disneyland Paris. This meant the choice of hotel was closer to there( roughly 10 mins), than another closer to the centre of Paris(approximately 50mins). The amount of time travelling was too much for the ones left after dropping off at Disney then onto Paris.Just seems the whole trip was catered for Disneyland not Paris etc.Rained all the trip which sadly ruined trip to Versailles as too wet to explore the gardens.1 star for our excellent driver.

Adam Jones

We highly recommend gold crest Disney bus tours . Very friendly drivers and a nice relaxing experience tour there and back .
We had our trip on the 30/07/23 and came back 3/08/2023 .
What a magical experience it was for my little boy who is 4 and our whole family.
We will definitely be use in you next year we are just waiting for your October dates in 2024 as a birthday trip treat.
Thanks again for making our holiday special and affordable.
Jones family/ simpkins family.
Sheffield
100% 5*out of 5

Jen Heppenstall

Had the best time on our holiday to paris. The coach staff were kind, patient and so funny. The office staff were very patient and so helpful. I would definitely recommend the company

Eva Tobin

We booked a 2 night trip to Disneyland with Gold Crest. Such a great price and the coach trip wasn’t as bad as we thought it was going to be. Lovely coach driver, other passengers were also really lovely too! We would definitely book again. Disney movies to and from France to keep kids occupied too!

Thank you for our trip 🙂

Malcolm Abbott

Had a great trip to Disneyland Paris, it was a long coach trip but everything was handled very professionally and all went as planned, we would recommend Gold Crest

Anita

What an amazing coach driver and lovely wife (Simon and Sammy), we’ve just returned from a eurodisney break and they were absolutely wonderful, they are so helpful and the driver was really funny, felt really safe on the coach and that was because of how attentive they were, thank you so much
Anita and Maddie seat numbers 5/6 xxx