Raven Forge - Keighley

Introduction

Nestled in the heart of Cross Hills, Keighley, Raven Forge, located at Unit 6, Riparian Way, is a hidden gem that has been serving the local community and beyond with its unique offerings. This unassuming store, housed in a modern industrial unit, has carved a niche for itself, earning a stellar reputation reflected in its average rating of 5/5 from 764 Google My Business reviews.

Raven Forge, with its website ravenforge.com, is not just a store; it's an experience. It's a place where you can find a curated selection of products, unique services, and a customer service that is second to none. Let's delve into the details of what makes Raven Forge a beacon of excellence in retail.

Main Services

• Retail Store: Raven Forge is primarily a store, offering a carefully selected range of products. The store's layout is designed to provide a pleasant and unhurried shopping experience, allowing customers to browse and discover at their own pace.
• Delivery Service: For those who prefer to shop from the comfort of their home, Raven Forge offers a delivery service. This service is not just about convenience; it's also about care. The staff ensures that each order is packed with the same attention to detail as if it were for their own use.
• Customer Service: Raven Forge's customer service is not just about helping customers find what they need; it's about creating a personal connection. The staff at Raven Forge are knowledgeable, friendly, and always ready to go the extra mile to ensure customer satisfaction.

Location and Access

Raven Forge is located at Unit 6, Riparian Way, Cross Hills, Keighley BD20 7BW, United Kingdom. It is situated in a modern industrial estate, with the nearest major road being the A629. The store is easily accessible by car, with plenty of parking space available, including a wheelchair-accessible car park. For those using public transportation, the store is a short walk from Keighley bus station.

Once inside, the store is wheelchair accessible, with a dedicated entrance for those with mobility issues. The store's layout is also designed to be easily navigable, with clear signage and wide aisles.

Featured Characteristics

• Atmosphere: Raven Forge has a unique atmosphere. It's a place where you can feel the love and passion that goes into every aspect of the business. The store is bright, clean, and inviting, with a warm, welcoming ambiance that makes you feel right at home.
• Product Range: The store offers a wide range of products, from household items to unique gifts. What sets Raven Forge apart is its commitment to quality. Each product is carefully selected for its quality, functionality, and aesthetics.
• Attention to Detail: Raven Forge is a place where the little things matter. From the way products are displayed to the care taken in packing orders, everything is done with a keen eye for detail. This attention to detail is what makes Raven Forge stand out from the crowd.

Practical Information

• Opening Hours: Raven Forge is open Monday to Saturday, 9:00 am to 5:30 pm. On Sundays, the store is closed to allow the staff to rest and recharge.
• Payment Methods: The store accepts a variety of payment methods, including credit cards, debit cards, and cash. It's a cashless store, meaning no cash is handled on the premises for the safety and convenience of both customers and staff.
• Quick Visit: Raven Forge is a place where you can spend hours browsing, but it's also a place where you can get in and out quickly. The store is well laid out, with a clear path from the entrance to the checkout.

Positive Aspects from Reviews

Raven Forge's Google My Business reviews are a testament to the store's commitment to excellence. Customers praise the store's wide range of products, competitive prices, and excellent customer service. The staff is often cited as a highlight, with customers appreciating their knowledge, friendliness, and willingness to go the extra mile. The store's cleanliness, atmosphere, and attention to detail are also frequently mentioned as reasons for customers' high regard for Raven Forge.

One customer, in particular, had a standout experience. They praised the store's "Batman-like" customer service, attributing their exceptional experience to the staff's quick thinking and commitment to customer satisfaction. This anecdote encapsulates Raven Forge's dedication to providing a service that is not just good, but exceptional.

In conclusion, Raven Forge is more than just a store; it's an experience. It's a place where you can find high-quality products, exceptional service, and a community of people who care. Whether you're a local resident or a visitor to the area, Raven Forge is a place that is well worth a visit. It's a place where you can find not just what you need, but also a warm welcome and a touch of that Raven Forge magic.

👍 Reviews of Raven Forge

Charlotte B.

5/5

My order was saved by Batman himself, James, who flew down to the packing department and ensured I got my free sign up gift! My hero!

Got a fantastic mystery bag for my husbands Christmas present and, because the bags are resealable, I was able to have a sneak peek before wrapping. I'm so impressed with the selection inside. You really get your moneys worth! Thank you Raven Forge!

(Just realised I've revealed Batman's true identity! Sorry James!)

caitlin C.

5/5

My fiancée and I are huge fans of Ravenforge we were so excited to go and meet everyone ( plus make some purchases) what an amazing bunch of people ! They were all so kind and had the most positive vibe we didn’t want to Leave! I’ve never been shopping in a place where everyone looks like they’re having the best time , but they’re working ! X much love to you all! We can’t wait to come back xxx

RichieB76

5/5

The wonderful people at Ravens Forge show exactly how a business should be run.
I innocently purchased a keyring..
this then led to two amazing swords within the space of a few days...
My display wall is going to look like an armoury when finished...

Matthew W.

2/5

So I've ordered Raymond forge for the first time, I think in early September or late August, and I had a Damascus knife that I actually use and wear on my belt, a lot great products and great customer service. But what amazes me is that knife was sharp. And it was able to be shipped from England to the US just fine. How many weeks ago and I ordered a mystery Viking box and all of a sudden? Almost an entire month went by and then I get an email saying, show off what you got before? You even got a packand come to find out that you're shipper, can't Ship sharp objects to America. Because of the geopolitical climate, which is odd because I've ordered sharp tools and everything like that from timu, which comes from China. And trust me, those tools break almost after I use them and there's no issues with them and I love to shop with you guys is you have great products. But what the hell? Obviously you were sending sharp objects. Probably a sword knife or ax, which I was actually looking for and I was going to go dressed as a Viking this halloweenso, you only got 2 stars because of that, and it would've been one star, but your knife that I previously got is an amazing piece of work. So that's why I went from one star to 2 stars.

Shannon W.

1/5

Back jn August, I preordered and paid for a Klingon Bat'leth pizza cutter for my sister's Christmas present and have been anxiously awaiting its arrival since it shipped on Oct 6. For 2 weeks the shipping tracker just said it was on the way. On the 20th I finally contacted the company for a status update. I had received no communication other than offers for other products. They did get back to me, but it was to tell me that, because of the "current geopolitical climate", my purchase was not going to be shipped to the US after all. I responded to express my displeasure and received no further communication except a refund. To say I'm disappointed is an understatement. I found a unique gift, had to preorder and wait for months only to get nothing and now I probably won't be able to get something similar in time for Christmas. I can't be the only US customer to be blindsided like this and it's just bad business. If you're not going to ship to the US, you need to warn buyers so they save their time and money. I will obviously never recommend this company and caution any US buyer to avoid doing business with them. You won't get what you order because Trump is a jerk.

James F.

5/5

Only recently Started to buy items from Raven Forge but so far I have loved everything I have bought. Everything is made to High Quality and Fantastic details. Going to be ordering a few more things from them, maybe even some christmas presents lol

Aimee S.

5/5

Firstly the products are great and exactly what you’d expect!
More importantly, amazing service! Ordered for my partners 30th and had some issues with the delivery so emailed customer service and James got in touch straight away and sorted everything, followed up with a call and let me know he’d re arrange the package to make it easier and switched couriers - I had no idea what to do and James was so helpful and made it so easy for me! will definitely be ordering again and telling everyone! Thanks again guys! ♥️

Su E.

5/5

Have long wanted to pop in and see Raven Forge for myself and finally made it last Friday. Had a great time visiting with James and the team seeing their wares and chatting about all things viking and star wars (other historical eras and space series also catered for!) Bought some of their delicious mead and hope to be back for another visit in the future. Keep doing what you do guys!