Rochdale Family Information Service - Rochdale

Introduction

Nestled in the heart of Rochdale, the Rochdale Family Information Service (FIS) is a vital community resource dedicated to supporting families with children and young people. Situated at Number One Riverside, this service aims to provide accurate, up-to-date, and unbiased information on a wide range of services, activities, and events relevant to families in the local area.

Main Services

• Information Services: The core service offers comprehensive information on childcare, early education, schools, family support, and much more. The team can also guide you through the process of finding and applying for these services.
• Childminder Services: FIS maintains a database of registered childminders in the Rochdale area. They can help parents find the right childminder for their children and provide information on the registration and inspection process.
• Children's Clubs: The service keeps an up-to-date list of children's clubs and activities in the area, including breakfast clubs, after-school clubs, and holiday schemes. They can also help with finding childcare vouchers and tax-free childcare information.
• Mental Health Services: FIS can provide information and support for mental health services for children, young people, and families. They can direct you to services such as counseling, support groups, and workshops.
• Youth Care Services: The service offers information on youth clubs, youth services, and activities for young people aged 11 to 19 (or up to 25 for those with additional needs). They can also provide information on careers advice, education, and training opportunities.

Location and Access

The Rochdale Family Information Service is located at Number One Riverside, Smith Street, Rochdale, OL16 1XU, United Kingdom. The building is situated near the Rochdale Bus Interchange and is approximately a 10-minute walk from Rochdale Train Station. The service is easily accessible by public transportation, with several bus routes stopping nearby.

For those traveling by car, there is a wheelchair-accessible car park available at the Number One Riverside building. The car park is operated on a first-come, first-served basis and has limited spaces. Alternatively, there are several other car parks located within a short walking distance from the building.

Featured Characteristics

• Wheelchair Accessibility: The Number One Riverside building is fully wheelchair accessible, with level access to all floors via lifts. The FIS office is located on the ground floor, ensuring easy access for all visitors.
• Opening Hours: The service operates during standard business hours, Monday to Friday, from 8:30 AM to 4:45 PM. However, it's always a good idea to check their website or give them a call before visiting to ensure they are open.
• Multilingual Support: The FIS team can provide information and support in multiple languages to ensure that everyone in the community has access to the services they need.

Practical Information

To contact the Rochdale Family Information Service, you can call them on 1706719900 or visit their website at ourrochdale.org.uk. The website offers a wealth of information and resources, including a comprehensive directory of local services, upcoming events, and practical guides for families.

For urgent out-of-hours concerns about the safety of a child, please contact Children's Social Care on 0300 303 0440 (Monday-Friday 8:30 AM-4:45 PM) or 0300 303 8875 (out of hours). If you think a child is in immediate danger, please call the police.

Positive Aspects from Reviews

Although the Rochdale Family Information Service has no reviews on Google My Business, their parent website, ourrochdale.org.uk, has received positive feedback from users. Many appreciate the wealth of information and resources available on the website, as well as the helpful and supportive nature of the FIS team. One user praised the service for providing "excellent advice and support" during their search for childcare, while another thanked the team for their "quick and efficient" response to their inquiry.

While the lack of reviews for the FIS on Google My Business may suggest that not many people have taken the time to leave feedback, it's important to note that this could also indicate that the service is running smoothly and that satisfied users may not feel the need to leave a review. The positive aspects highlighted in reviews on the parent website demonstrate that the Rochdale Family Information Service is providing a valuable and appreciated service to the local community.