Mats Garage - Goole

Introduction

Nestled in the heart of Goole, Mat's Garage, situated at Mariners Street, is a beacon of reliability and expertise for motorists in the area. This well-established auto repair shop and car inspection station has been serving the community with top-notch services for many years, earning a reputation for professionalism, efficiency, and exceptional customer care. Let's delve into the details of this highly-rated garage.

Main Services

• MOT Testing: Mat's Garage is an approved MOT testing centre, ensuring your vehicle is roadworthy and meets the required safety and environmental standards.
• Servicing: Their comprehensive servicing packages cater to various vehicle makes and models, keeping your car in optimal condition and maintaining its resale value.
• Repairs: From minor repairs to complex mechanical issues, Mat's Garage's team of skilled technicians handle it all, using state-of-the-art diagnostic equipment and quality spare parts.
• Air Conditioning: They offer air conditioning servicing and repairs to keep your car's cabin cool and comfortable during the hot summer months.
• Terraclean: Mat's Garage is an approved Terraclean centre, offering a unique fuel-saving service that removes harmful deposits from your vehicle's engine, improving performance and reducing fuel consumption.
• Tyres: They stock a wide range of tyres for different vehicle types and driving conditions, ensuring you find the perfect fit for your car.
• Parts: The garage stocks a variety of parts and accessories, making it a one-stop-shop for many of your vehicle's needs.
• Used Cars: Mat's Garage also deals in used cars, offering a selection of reliable, well-maintained vehicles from popular manufacturers such as Audi, BMW, Ford, Honda, Kia, Nissan, Toyota, Vauxhall, Volkswagen, and Volvo.

Location and Access

Mat's Garage is conveniently located at 1 Mariners St, Goole DN14 5BS, United Kingdom, just off the A614 road, making it easily accessible for customers from Goole and surrounding areas. The garage offers a wheelchair-accessible car park and a wheelchair-accessible entrance to ensure all customers can access their services with ease.

Featured Characteristics

• Experienced Mechanics: The team at Mat's Garage comprises highly-trained, experienced mechanics who are dedicated to delivering top-quality workmanship.
• Customer-Focused Approach: The garage prides itself on providing excellent customer service, ensuring that all customers feel valued and well-informed throughout the repair or servicing process.
• Modern Facilities: Mat's Garage boasts up-to-date equipment and facilities, enabling them to handle a wide range of vehicle makes and models with efficiency and precision.
• Transparent Pricing: The garage offers competitive, transparent pricing, with no hidden fees or unexpected charges.

Practical Information

• Contact Details:
  • Phone: 1405780935
  • Website: matsgarage.co.uk
• Opening Hours: Monday to Friday, 8:30 AM - 5:30 PM (closed on weekends)
• Payment Methods: Credit cards, Debit cards, NFC mobile payments
• Appointments: Recommended to ensure availability and to minimize waiting times
• Toilet Facilities: Available on-site for customer use

Customer Reviews and Positive Aspects

Mat's Garage boasts an impressive 4.7/5 average rating on Google My Business, with 109 reviews to date. Customers consistently praise the garage for its:

• Professionalism: Many customers commend the team's expertise, efficiency, and attention to detail.
• Friendliness and Approachability: The garage is often praised for its welcoming atmosphere and helpful staff.
• Transparent Communication: Customers appreciate being kept informed throughout the repair or servicing process.
• Competitive Pricing: Several customers mention the garage's reasonable prices and good value for money.
• Convenience: The garage's location, accessible facilities, and flexible appointment scheduling are also frequently highlighted as positive aspects.

One satisfied customer states, "I’ve been using Mat’s Garage for MOTs and services for many years, and today I bought my car from them. Mat was completely professional, extremely helpful, and took the time to answer all my questions." This testimonial encapsulates the garage's commitment to delivering exceptional customer service and quality workmanship.

👍 Reviews of Mats Garage

Paula R.

5/5

I’ve been using Mat’s Garage for MOTs and services for many years, and today I bought my car from them. Mat was completely professional, extremely helpful, and took the time to answer all my questions. Everything was explained clearly and patiently, which really helped ease my nerves. The whole process was smooth, straightforward, and handled with great care. I would 100% recommend this garage!

Ruth W.

5/5

I had my car serviced and MOT'd today. It was a great experience from start to finish, which is not always the case for a lone female car owner. They booked me in quickly, listened to an issue the car was having (and resolved it as part of the service) and when I was five minutes late for the pick up had waited for me. The instructions were clear on pick up time and I knew if I hadn't made it the car would have been safely locked up until morning. The price was extremely competitive and I would feel happy recommending to others.

Anthony S.

5/5

A really great experience buying our latest car.

The car was really well presented and exactly as the web description and the pictures were bang on for the vehicle.

The team were really friendly and the car taken prior to picking up the car was great with a full service and MOT.

Very happy with both the service and the car and highly recommend MATS to anyone.

Jon-Mark B.

5/5

Excellent service, helping out with some urgent repairs. Both my vehicles now use them. A*

Mick M.

1/5

Dropped my car for oil change and oil filter, specifically mentioned don't want any other work to be done on car. Few hours later went to collect extra charged for spark plugs, told was needed to be replaced due to mileage.
Without even calling to inform me is recommended, ask if I want or if I have the money.
Also putting down on invoice screenwash when said ive topped up myself before dropping the car their reply "we just tick it as a routine "
From my experience with this garage don't recommend using their services for lack of communication n transparency

lvs L.

5/5

Huge apologies for not trusting you regarding part replacement. Thanks for great job done and wish you the best. Thanks for professional attitude and conversation. 5 STARS

Nathan D.

5/5

Great friendly service
If need a nice genuine car garage, then look no further than Mat's Garage, bought our car, really easy and friendly service, plus a good deal on pert exchange 😀
Highly recommended 👌

Dee S.

2/5

Could have been better if I'm totally honest. Bought a car a couple years ago, and engine management light came on on the drive home. Was assured it was due to a sensor they'd ordered, but hasn't came in. Was told as soon as it comes in, they will fit it free of charge. This has never materialised. Also had to take the car back more than once for a squeaking suspension arm part, which was apparently fixed (on the last day of warranty, cos it apparently couldn't be heard on 1st visit to sort it) After they said they'd fixed it on the second journey back over to them, I had to pay to get it done elsewhere as it was still squeaking, and an expensive fix, so I doubt it was actually done. I know I'd be charged full price to get it done properly, and be sat all day in goole for the privilege, so made no sense going back. To this day, no word of this 'back ordered sensor'. Don't walk in blind if looking to buy is all I'm saying. Having to drive back n forth to them when you don't live locally is costly and very time consuming