I C C Trailer Repair Specialists Ltd - Immingham

ICC Trailer Repair Specialists Ltd

ICC Trailer Repair Specialists Ltd stands out as a dedicated facility for comprehensive trailer and truck maintenance needs. Located at Lancaster Approach in North Killingholme, Immingham, United Kingdom (DN40 3JZ), they offer a specialized service crucial for individuals and businesses operating trailers and trucks, particularly in the logistics and haulage sectors. Their expertise is firmly rooted in addressing the specific challenges associated with trailer repairs, positioning them as a reliable partner in vehicle upkeep.

Core Services and Expertise

The heart of ICC's offering lies in their auto repair shop, with a strong emphasis on trailer-related issues. They possess the technical know-how to handle trailer repairs, encompassing everything from minor fixes to major overhauls. Their specialties include diagnosing and fixing faults on various types of trailers, ensuring they meet safety and operational standards. While primarily focused on trailers, their expertise extends to truck repairs, making them a versatile mechanical service provider for larger vehicles. They function effectively as a mechanic service, committed to restoring trailers and trucks to optimal condition.

Facilities and Convenience

The facility is designed with practicality and efficiency in mind. Reviews consistently mention the ease of access, particularly highlighted by the straightforward process for handling large vehicles like articulated trucks ('Artics'). The compound features excellent security, providing peace of mind for customers dropping off trailers, especially those arriving in a hurry, such as after ferry crossings. This security is noted as a significant advantage, ensuring vehicles are safe while awaiting repair. They also provide essential amenities like a toilet, enhancing the overall customer experience during visits.

Customer Experience and Recommendations

A key aspect of ICC's reputation is their focus on customer service. Feedback underscores a welcoming and helpful atmosphere. Staff members are consistently described as friendly and approachable, contributing to a positive customer interaction. Appointments are generally recommended to optimize service time, ensuring a smoother workflow for both the customer and the workshop. ICC accepts various payment methods, including credit cards, adding to the convenience for clients. The facility prides itself on quick turnaround times, with one review specifically praising the swift repair of a new plate, indicating an efficient service capacity.

Accessibility and Operating Structure

ICC facilitates easy drop-off procedures. As noted in reviews, their staff (including security) provide clear instructions on where to deposit trailers, making the process as simple as arriving, dropping off the vehicle, and leaving. This customer-centric approach streamlines the repair initiation process. Their phone number, 1469540179, allows for direct communication to inquire about services, schedule appointments, or seek immediate assistance. For more detailed information or to explore their broader range of auto services, customers can visit their website, https://www.iccservice.co.uk. This online resource likely provides additional service details, hours of operation, and potentially an online booking system.

Reputation and Community Standing

ICC Trailer Repair Specialists Ltd has built a strong reputation within their community, evidenced by their significant presence on Google My Business with 76 reviews. The overwhelming positive sentiment, reflected in an impressive average rating of 4.6/5, speaks volumes about their consistent performance and customer satisfaction. Clients appreciate not only the technical competence in trailer and truck repairs but also the friendly interactions and efficient service delivery. They are recognized as a trusted name in vehicle repair, particularly for trailer-related needs, contributing positively to the local business landscape.

👍 Reviews of I C C Trailer Repair Specialists Ltd

Alex N.

5/5

Great place, anything they don’t know about truck repairs you don’t need to know. Also excellent security on the compound.

David S.

5/5

Call in to ICC usually after picking up a trailer that has some fault off the ferry so short notice. Always happy to help and really friendly lads here. They give excellent customer service.

James W.

2/5

PRETTY. HELPFUL. IN. THE. END.

Fiona G.

5/5

Great customer service. Easy access for Artics. Sorted out my new plate in no time. Keep doing what your doing guys. Good banter 😉

Leigh A.

5/5

So simple. Security told me where to drop trailer. Dropped and left. So easy.

Odin

5/5

Great load of guys,cant do enough for you,yard bit rough but they can help with anything hgv

Anthony L.

5/5

Rich and the boys are very good always happy to help and first class fitters would highly recommend 👌

Phil S.

5/5

Great guys and very knowledgeable.