Furrows Ford Oswestry - Oswestry

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Furrows Ford Oswestry: Your Comprehensive Automotive Partner

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Furrows Ford Oswestry stands as a prominent automotive hub located in the heart of Oswestry, Shropshire. This well-established business operates at the intersection of vehicle sales, comprehensive repair services, and essential automotive parts supply, catering effectively to the needs of local residents and surrounding areas. Situated at Whittington Road, address Address: Whittington Rd, Oswestry SY11 1JE, United Kingdom, Furrows Ford Oswestry is easily accessible and represents a key service provider for the community.

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A Multifaceted Automotive Service Provider

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The core function of Furrows Ford Oswestry is its role as a comprehensive dealer specializing in Ford vehicles. This includes the sale of new Ford cars, an extensive selection of pre-owned Fords, and similarly a wide range of used trucks. However, the dealership's offerings extend significantly beyond mere vehicle sales, positioning it as a one-stop solution for all things automotive. The company functions effectively as a full-service Car dealer, complemented by a dedicated Auto body shop and a well-stocked Auto parts store. This integrated approach allows customers to handle everything from purchasing their next vehicle to performing routine maintenance or addressing unexpected repairs without needing to visit multiple locations.

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Central to their service philosophy is their robust Car repair and maintenance service. This facility is equipped to handle a diverse array of vehicle needs, ensuring that owners of various makes and models, particularly those driving Ford vehicles, receive expert care. From routine servicing and tire replacements to more complex mechanical issues and bodywork repairs, the team at Furrows Ford Oswestry aims to provide thorough and reliable solutions. Their services are specifically tailored to meet the specific requirements of the modern driver, offering everything from comprehensive MOT preparation to personalized service solutions. Furthermore, their expertise extends to the commercial vehicle sector, as evidenced by their specialization as a Truck dealer and Used truck dealer, catering to the needs of businesses and individuals requiring robust transportation solutions.

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Facilities and Accessibility: Catering to Everyone

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Conscious of its community role, Furrows Ford Oswestry places importance on customer accessibility. The premises features a Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring that physical barriers do not impede the experience of any customer seeking their services. This commitment to inclusivity reflects a modern business approach that values equal access for all individuals. The dealership also facilitates convenient payment methods, accepting Credit cards, Debit cards, and even enabling NFC mobile payments, aligning with contemporary consumer expectations.

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Operational convenience is another key consideration. Furrows Ford Oswestry highlights its Delivery service, making it more feasible for customers to receive new vehicles directly at their doorstep, adding a layer of customer care to the transaction process. The inclusion of a well-regarded used goods section further diversifies their inventory, offering shoppers an additional avenue for sourcing quality automotive items at potentially competitive price points.

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Customer Perception and Market Position

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The reputation of Furrows Ford Oswestry is substantiated not only by their comprehensive service offerings but also by the positive feedback received from customers. The business maintains a significant online presence, boasting an impressive total of 453 reviews on Google My Business, a testament to its customer base. The consistent praise translates into a high average customer rating, currently standing at an excellent 4.6/5 across these reviews. This level of customer satisfaction indicates a strong alignment between the services they provide and the expectations of their clientele.

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Testimonials frequently highlight the professionalism and helpful nature of the staff. Customers commend the expertise demonstrated by their sales personnel, noting the personalized and understanding approach taken to meet individual needs. As one satisfied customer expressed, \"I LOVED FURROWS OSWESTRY. AMAZINGLY HELPFUL STAFF IN PARTICULAR \"MOTABILITY\"\". They further praised the \"friendly, professional\" demeanor of the entire team and acknowledged that the dealership \"went the extra mile,\" making customers feel valued and respected. This focus on personalized service, coupled with technical competence, appears to be a cornerstone of their success, fostering loyalty and encouraging recommendations.

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Practical Information and Recommendations

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For individuals seeking to engage with Furrows Ford Oswestry, obtaining preliminary information is straightforward. The official company website, furrows.co.uk, specifically featuring a section dedicated to their Oswestry location, offers detailed listings of current vehicle inventory, comprehensive service menus, facility information, and contact details. Prospective customers or those requiring immediate assistance can reach the team directly via telephone by dialing 01691 654141. This direct line provides an avenue to inquire about specific models, service appointments, or general information about the dealership's offerings.

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When visiting the dealership, customers should be prepared to explore the breadth of services available. For those in the market for a new or used vehicle, the extensive showroom provides ample opportunity to compare options. Individuals requiring mechanical or bodywork repairs should consult with the service advisors to determine the most appropriate course of action. The auto parts store ensures that smaller component needs can often be addressed on-site, streamlining the shopping experience. Given the positive historical feedback regarding service quality, patrons are encouraged to leverage the dealership's stated commitment to personalized attention, ensuring their specific requirements are thoroughly understood and addressed throughout any interaction.

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In summary, Furrows Ford Oswestry presents itself as a reliable, multifunctional, and customer-focused automotive provider. Their strategic location on Whittington Road in Oswestry makes them highly accessible to a wide demographic. The integration of vehicle sales, comprehensive repair, parts supply, and specialized commercial vehicle options positions them strongly within the local market. Coupled with a demonstrated commitment to accessibility, convenient payment methods, and a strong reputation built on positive customer experiences, Furrows Ford Oswestry serves as an excellent resource for anyone seeking automotive solutions in the Oswestry area.

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Understanding the Services Offered

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The service portfolio at Furrows Ford Oswestry is extensive, designed to cater to diverse automotive requirements. At its foundation is the dealership aspect, offering both new and used vehicles, including Fords and trucks. This provides consumers with a wide range of options for purchasing their next automobile, whether it's a family car, a commercial vehicle, or a more specialized model. The inclusion of a full-service Car repair and maintenance facility means that customers can trust Furrows Ford Oswestry for everything from simple oil changes and lightbulb replacements to complex engine diagnostics and transmission repairs. This comprehensive repair capability is crucial, as it allows drivers to have their vehicles attended to by specialists who understand the intricacies of modern automotive technology.

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For owners seeking replacements or enhancements for their vehicles, the integrated Auto parts store offers a convenient solution. Rather than sourcing components from separate suppliers, customers can obtain genuine parts directly from the dealership, ensuring compatibility and quality. This consolidated approach streamlines the repair and maintenance process, saving customers time and effort. The Auto body shop service further enhances this capability, handling everything from minor paintwork repairs after an accident to complete respraying projects. This facility is essential for maintaining a vehicle's appearance and structural integrity.

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The Advantage of Specialized Service

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One distinct advantage of dealing with Furrows Ford Oswestry is their specialization in Ford vehicles and commercial trucks. This expertise allows their technicians to possess in-depth knowledge of Ford-specific systems, potentially leading to more efficient diagnoses and repairs compared to a general repair shop. Similarly, their focus on trucks provides valuable insight into the demands and potential failure points of these larger vehicles, ensuring that owners of commercial or heavy-duty vehicles receive appropriately tailored service. For customers requiring used vehicles or trucks, the dealership provides access to a curated selection of pre-owned models, potentially offering better value and peace of mind through their quality control processes.

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Location and Accessibility Information

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Furrows Ford Oswestry is strategically located on Whittington Road in Oswestry, a market town in Shropshire, England. This positioning places them within a key commercial area, making them easily accessible to both local residents and visitors from nearby towns and villages. The specific address, Whittington Rd, Oswestry SY11 1JE, provides clear directions for navigation using standard mapping services. The surrounding infrastructure likely includes residential areas, other businesses, and public amenities, contributing to the dealership's role as a local landmark and service provider.

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Several factors contribute to the ease with which customers can access Furrows Ford Oswestry. The aforementioned features of a Wheelchair-accessible car park and Wheelchair-accessible entrance demonstrate a clear commitment to accommodating customers with mobility challenges, ensuring that physical access is not a barrier. Standard opening hours for an automotive dealership typically include weekday mornings and potentially some Saturday mornings, catering to a broad spectrum of customer schedules. The provision of a Delivery service for new vehicle purchases is particularly noteworthy, as it offers significant convenience for customers unable to visit the dealership immediately after selecting their vehicle.

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Modern payment options, including the acceptance of Credit cards, Debit cards, and NFC mobile payments, align this traditional automotive business with contemporary consumer expectations, simplifying the transaction process for purchases and payments for services. These practical considerations, combined with the dealership's established reputation for quality service, contribute significantly to its appeal as a destination for automotive needs within the Oswestry region.

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Customer Experience and Reputation

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The reputation of Furrows Ford Oswestry is built upon sustained customer satisfaction, as evidenced by the positive sentiment expressed in numerous reviews. Maintaining 453 reviews on Google My Business indicates active engagement with customer feedback and a significant customer base. The average rating of 4.6/5 across these reviews represents strong performance, significantly above the average for businesses in the sector. This consistent positive reception suggests that the dealership has successfully established itself as a preferred choice for automotive services in the area.

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Customer testimonials frequently highlight aspects such as professional staff, friendly service, and the expertise of technicians. As one customer expressed, \"My Sales person was professional, helpful, understanding to my needs.\" This emphasis on personalized attention appears to be a recurring theme, with multiple reviews mentioning the courteous and knowledgeable interactions customers have with the team. Furthermore, the dealership's reputation seems to extend beyond standard sales and service interactions. Mention is made of specific facilities like the \"MOTABILITY\" support, suggesting specialized programs for customers with particular needs, such as those requiring adapted vehicles.

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The positive word-of-mouth and high review count indirectly suggest elements of effective marketing and customer retention strategies. Satisfied customers are more likely to recommend a business to others, particularly for services as essential as automotive care. The dealership's apparent focus on creating a welcoming and understanding environment, coupled with technical competence, creates a powerful combination that fosters loyalty. For potential customers, this strong track record serves as valuable social proof, indicating that the consistently positive experiences reported by others are likely reflective of what new patrons can expect.

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Planning Your Visit or Contact Information

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Engaging with Furrows Ford Oswestry begins with planning. The most direct method is to contact them using the provided telephone number, 01691 654141. This allows customers to ask specific questions, schedule appointments, or seek clarification before visiting. Alternatively, accessing the official Furrows Ford website at https://www.furrows.co.uk/ford offers a comprehensive digital resource, including vehicle listings, service information, and potentially online booking tools for appointments. This online presence provides an opportunity to explore the dealership's offerings in detail without needing to make an initial phone call.

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When preparing for a visit, customers should consider what they intend to do at the dealership. If seeking a new or used vehicle, bringing a list of desired specifications (make, model, year, budget, features) can guide the sales discussion. For service appointments, noting the nature of the required service (e.g., \"I need an MOT test and an oil change\") helps the service team prepare. Customers interested in specific parts should ensure they know the part number or describe the component clearly. The dealership's location on Whittington Road in Oswestry should be plotted on a map in advance, noting the parking facilities available, including the designated wheelchair-accessible area.

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Upon arrival, customers are advised to utilize the customer service desk or reception area to register and explain their purpose for visiting. Whether it's browsing the showroom floor, discussing service options with the maintenance team, or purchasing parts, the staff are positioned to assist effectively. The integration of sales, service, parts, and bodywork within the same premises facilitates a seamless customer journey, minimizing the need for customers to navigate between different sections or make multiple trips. Leveraging the dealership's known commitment to friendly and professional service can enhance the overall experience.

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Conclusion: A Reliable Choice for Automotive Needs

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In conclusion, Furrows Ford Oswestry successfully positions itself as a vital and versatile component of the local automotive landscape. Operating from their well-situated premises on Whittington Road, they offer a wide spectrum of services encompassing vehicle sales (new and used Fords and trucks), comprehensive repair and maintenance, auto parts retail, and specialized bodywork. This diverse portfolio, combined with a strong emphasis on customer accessibility and satisfaction, makes them a compelling choice for anyone seeking reliable automotive solutions.

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The positive customer feedback, reflected in their high review count and average rating, underscores the effectiveness of their service delivery. Customers consistently praise the knowledge of the staff, the professionalism displayed across different functions, and the welcoming atmosphere created within the dealership. Features like wheelchair access, modern payment methods, and vehicle delivery services further enhance their appeal, demonstrating a commitment to meeting the practical needs of their diverse clientele.

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For anyone in the Oswestry area or nearby seeking automotive expertise, Furrows Ford Oswestry presents a single, convenient destination. From navigating the complexities of vehicle purchase to ensuring optimal performance through expert maintenance, the team is equipped to handle various requirements. The blend of technical competence, customer-centric service, and a modern facility ensures that visitors and customers can rely on receiving high-quality service, making Furrows Ford Oswestry a noteworthy choice for all their automotive needs.

",
"summary": "Furrows Ford Oswestry is a comprehensive automotive dealer in Oswestry offering sales, repairs, parts, and bodywork with excellent customer feedback.",
"keywords": ["Ford Dealer", "Oswestry", "Car Dealer", "Auto Body Shop", "Vehicle Sales", "Car Repair", "Used Cars", "Truck Dealer"],
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👍 Reviews of Furrows Ford Oswestry