ReAssure - Telford

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ReAssure is a reputable pension office located at Windsor House, Telford Centre, Overdale, Telford TF3 4NB, United Kingdom. The company is well-equipped to provide specialized assistance and has a phone number that customers can call at 8000731777. Their website is reassure.co.uk, where users can find comprehensive information about their services.

Especialidades

Specializing in pensions, ReAssure has been receiving positive reviews for their expertise and attention to detail in this area. They offer a range of services related to pensions, making them the go-to option for those seeking professional guidance.

Ubicación y Accesibilidad

The location, situated in Telford, offers several points of interest for visitors and customers. Wheelchair-accessible facilities, such as a wheelchair-accessible car park, wheelchair-accessible entrance, and a wheelchair-accessible toilet, are available for individuals with mobility issues. This attention to accessibility ensures that the location is inclusive for all customers.

Opiniones y Calidad

ReAssure has received 343 reviews on Google My Business, with an average rating of 3.2/5. This score indicates a generally positive reception from customers, who appreciate the company's expertise and dedication to providing excellent service.

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👍 Reviews of ReAssure

Steve S.

1/5

This company should be totally ashamed of themselves. I have been waiting for a reply to a simple question about my pension transfer for almost a month and when you phone them you get a robotic customer advisor who just says I will escalate your case to the team. What a load of jokers.

S C.

1/5

Created confusion with NI number. Something that stays with you consistently, then 5 months later used previous date amount accumulated and not the date from clearing up confusion ie different amount. Asked to use correct amount payable and refused saying it needs to be original date, robbing me of my money accumulated

phil S.

1/5

STUPIDITY ALERT.
These have to be the worst Financial Management Company in the Universe. I asked why they had my tax code but decided to deduct an arbitrary amount or no tax from my annuity payments. Their response from Raheem in the Annuity Department was " we only deduct what HMRC tell us to send them. If they don't ask they don't get" I asked why they have my tax code from HMRC, if not so they can calculate how much tax they should deduct and pass to HMRC. Answer from Raheem " We have to have the code for our records" Totally and utterly useless, even on the simplest of things. In addition, they also declared, to HMRC, some totally random figure for the amount they were paying me this tax year, from my annuity. Declared amount is more than £3K below reality. They need to be investigated by all the governing bodies they are controlled and regulated by, including FCA and Financial Ombudsman and Prudential Registration Authority. Do not get involved unless you really have to and beware; rumours of name change being planned ( to hide all past failures and shortcomings?)

England C. F. C.

1/5

They hold on to your money for as long as they can despite what they promise. They ask for unreasonable security questions that you are sure not to pass, so that they wont have to discuss your money

George M.

1/5

Awful. Slow to act shunt emails around among themselves. Very bad customer services can never get anything sorted. .

Grace C.

1/5

This people called Reassure groups of insurance agents are all liars from the pit of Hell.
One of their agent Mr Pearce promised to compensate me with a gift card after taking the Life insurance policy with Legal &General , since September 2024, this man has been lying no longer picked up my calls, please people should be aware of this so-called insurance marketers.

Paul P.

1/5

Extremely poor service. They were dealing with an insurance of my late parents. Initially they were terrible with the lasting power of attorney and now they are worse paying out! Don’t use them!!

Euan G.

1/5

I have been trying to correct the information they are holding .e so I can get further information about my policy however as I can't pass what they security procedure as this is the information that need corrected what absolute joke . 1 star is still to good to give them. Seriously rethinking if this the right company to be investing my money with.