AndyCars of Cheltenham - Cheltenham

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Andy Cars of Cheltenham: A Reliable Transport Service

Andy Cars of Cheltenham, located at 9 Bennington St, Cheltenham GL50 4ED, United Kingdom, offers a comprehensive range of transportation services catering to both local residents and travelers. With an address easily accessible and a phone number 1242262611 readily available, this business is well-positioned to serve the community effectively. The company specializes in Taxi service, Airport shuttle service, and Minibus taxi service, making it a versatile choice for various travel needs. For those seeking additional information, Andy Cars of Cheltenham has a dedicated webpage that can be visited to explore detailed services and pricing.

When it comes to customer feedback, Andy Cars of Cheltenham has garnered 171 reviews on Google My Business, which, although a decent number, results in an average opinion of 3.1/5. This mixed feedback suggests that while the service is appreciated by many, there is room for improvement in certain areas.

For potential customers, here are some key points to consider when reaching out to or using Andy Cars of Cheltenham's services:

- Location: Conveniently situated in Cheltenham, ideal for both local hires and airport transfers.
- Services Offered: Besides taxis, they provide Airport shuttle services for seamless travel to and from Gloucestershire Airport, and Minibus services suitable for groups or larger parties.
- Contact Information: Customers can reach out via phone at 1242262611 or visit their website for more detailed information.
- Customer Reviews: The average rating of 3.1/5 indicates a mix of satisfied and dissatisfied customers, which could be indicative of service variability or specific issues that need addressing.
- Booking and Scheduling: It's advisable to book in advance, especially for airport transfers during peak travel times, to ensure availability.
- Safety and Reliability: Given the mixed reviews, prospective customers might want to prioritize checking the safety record and reliability of the service when making decisions.
- Special Requests: Customers with special requirements should communicate these clearly to receive the best possible service.

Andy Cars of Cheltenham appears to be a solid option for transportation needs in the Cheltenham area, offering a blend of convenience and a range of services. However, potential customers should remain aware of the average customer satisfaction level and consider reaching out directly to clarify any concerns or specific service needs before finalizing their booking.

The business's strategic location near Cheltenham Airport and its diverse service offerings make it a valuable asset for both the local community and visitors. While the average opinion might not reflect a perfect service, the opportunity for improvement exists, and customer feedback can be a guide for aspiring travelers to gauge the service quality before making a choice.

For those considering Andy Cars of Cheltenham, it's beneficial to look beyond the average rating and delve into the specifics of customer experiences. This can provide a clearer picture of what to expect, helping to make an informed decision. The company's commitment to offering multiple transportation options is commendable and could be a deciding factor for groups or families requiring more than a standard taxi service.

To enhance their service, Andy Cars of Cheltenham might focus on addressing the areas of dissatisfaction highlighted in customer reviews, possibly through staff training, vehicle maintenance, or service enhancements. Positive changes in these aspects could potentially boost customer satisfaction and ratings over time.

In conclusion, Andy Cars of Cheltenham serves as a reliable option for transportation in the region, with a solid business model and clear service offerings. However, the mixed reviews suggest that there is a continuous need for improvement to meet customer expectations fully. Potential clients should weigh these factors and possibly consult additional reviews or speak with current customers to get a more nuanced view before making their choice.

The business's establishment and operation reflect a well-thought-out strategy in the competitive transportation market of Cheltenham. Despite the average opinion score, the positive aspects of their service portfolio and accessibility cannot be overlooked. As the market evolves, it will be interesting to observe how Andy Cars of Cheltenham adapts and responds to customer feedback to maintain or improve its standing in the community.

Overall, Andy Cars of Cheltenham represents a balanced approach to providing transportation services, with a range of offerings that cater to various needs. While the average customer rating is a point of consideration, the potential for growth and improvement is evident. Prospective customers are encouraged to engage with the company directly, ask questions, and perhaps even leave feedback themselves to contribute to the ongoing development of services in the area.",
"summary": "Andy Cars of Cheltenham offers a variety of transportation services including taxis, airport shuttles, and minibus hires, located conveniently near Cheltenham Airport. Despite an average customer satisfaction rating of 3.1/5, it serves as a reliable option with diverse service options.",
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👍 Reviews of AndyCars of Cheltenham

Matthew M.

1/5

Dunno where you get your driver's driving licence from but definitely need to retake their test. Worst drivers ever! Don't use this company.

Adreana Z.

1/5

Pre-booked a taxi for 430am this morning to catch an early coach for work. Nobody came. I called the office and was told they were putting me through an operator- nobody answered. Incredibly stressful start to the morning having to arrange alternative arrangements at 445am to make it for 5am. It’s a shame, I’ve used their services before but this has been a terrible experience.

Sumit S.

1/5

Just used the service, and the driver didn't even drop us at home saying the car cannot go into narrow road leading to our home, and that he struggled coming out when he had been there before. Just used the same service yesterday different driver, that driver was fine dropping us home. Today was even charged £10 for half a mile journey and didn't drop us home. The only reason I called a taxi was because I had some packages around 20KG delivered and was too far to carry it home. Just had a bad experience today.

Jo A.

1/5

Absolutely appalling. Pre booked a taxi for 11pm from Dunkertons for a Saturday evening, took 45mins to arrive (11.45) for two women, customer service not helpful, what is the point in pre-booking if they do not turn up on time! and we were not the only customers waiting, lots of Starline turned up on time though ! Might use them next time!

William T.

5/5

On time and pleasant, what more could you ask for ?
I can definitely recommend.

Biswaranjan R.

5/5

They were right on time and very courteous. I'd definitely recommend them.

Grant R.

4/5

I usually book them for school runs when I'm away, they're pretty good, this time though they were 15min late for pick up on the second day.. made my son late for school

N T.

1/5

Really disappointed. Booked and was quoted “around £25”. When the taxi dropped us at the destination we were told it was £40 and the taxi driver wouldn’t budge, and was quite rude. Went with another company for the return journey and actually paid £25. First was daytime, second was peak time. I’m angry about the modelling but more about the driver’s attitude. Will never book through A2B or Andy Cars again.