Monks Estate & Letting Agents Wem - Shrewsbury

Valerie B.

My initial contact with Monks was good, however as soon as the sale was achieved and particularly after the exchange had happened any pretence at customer service went right out the window. Emails weren't answered, questions were ignored I was left feeling totally disappointed in their attitude and service. I was left feeling that I had to chase everything. If it were not that I had an exceptionally competent solicitor it would have made the whole process much harder as I was moving from abroad and unfamiliar with how things worked. The solicitor answered everything clearly and promptly, the agents made it very clear they simply didn't care. VERY DISAPPOINTING.

sharon W.

Shona at Wem branch has been amazing whilst I swop from one rental to another she has kept me upto date with everything she went the extra mile so everything was explained correctly with me ..She is a definite asset to the branch

Kim-Michele C.

When buying or selling from Anne-Marie she is always friendly, helpful ( nothing is too much trouble for her ) professional, calming and I would definitely recommend her . I will be using her services again if I need to move again

Hazel H.

June, Claire & I want to say a big
🌟THANK YOU! 🌟 to Judy, Anne-marie and all staff at Monks, Wem. Highly recommend them. They give friendly, professional, exceptional service and made the sale of our family home go smoothly and efficiently. 👌 🤜🤛

Lucy B.

Fantastic service from Monks during the sale of a property. Anne-Marie and Judy were particularly helpful. Thank you again for your professional and friendly advice throughout the sale process.

Sarah H.

Brilliant service! The staff at the Wem office took so much of the stress and worry off me during my house sale and were always at the end of the phone when I needed them. Thank you for all your advice and support and for guiding me through to completion.

David H.

We just wanted to take the opportunity to repeat our thanks to Jo Woollham from Monks in Wem for the appraisal visit yesterday. Speaking for myself I appreciated her professionalism and her in depth knowledge of the market and how that translated into her valuation. I especially appreciated that she made a point to speak directly to my wife hearing her questions and concerns. To date my experience of agents has been largely male dominated and found they often, unconsciously focus on my questions and voice. It stood out for me that she was conscious and made a point in how she engaged us both, it was inspiring to see.

On any day I think it’s important to acknowledge and feedback positive experiences but today on International Woman’s Day, I think it more prescient.

Cara M.

Had a really great buying experience all the way from viewings to completion. Super happy with the prompt communication and being kept in the loop all the way through.

Standout was how they handled our offer and also when my sale collapsed, doing what was right for both parties.

Can highly recommend them.