Wicomms UK - Tunbridge Wells

Introduction to Wicomms UK

Wicomms UK stands as a prominent telecommunications service provider based in Tunbridge Wells, United Kingdom. The company specializes in offering a comprehensive suite of communication solutions tailored for businesses seeking modern and efficient ways to manage their operations. Operating primarily as an Internet Service Provider (ISP) and a provider of sophisticated business phone systems, Wicomms UK positions itself as a crucial partner for companies aiming to enhance their connectivity and communication infrastructure.

Core Services Offered

The heart of Wicomms UK's offering lies in its expertise within the telecommunications and cloud solutions sector. Key services highlighted by customer feedback and the company's positioning include:

• PBX Systems and Business Phone Solutions

  Customers frequently praise the setup process for business phone lines, as noted in reviews. The company assists businesses in establishing custom phone lines that can be directed to mobile phones, allowing for essential separation between business and personal calls. This service, often delivered through platforms like PBXCloud Solutions (linked on their website), enables features such as call forwarding, voicemail-to-email, and custom IVR menus, enhancing professionalism and operational efficiency.

• Internet Connectivity

  As an Internet Service Provider, Wicomms UK offers reliable internet connections, a fundamental requirement for modern businesses. While specific internet product details weren't elaborated upon in the provided data, the company's focus on telecommunications implies a commitment to providing stable and high-speed internet services.

• Cloud Communication Platforms

  The website, pbcloudsolutions.com, strongly suggests a significant focus on cloud-based communication technologies. This likely includes hosted PBX, unified communications, and other cloud-hosted services that enable businesses to scale their communication needs without the burden of on-premise hardware.

Location and Accessibility

Wicomms UK maintains its operational base at 16 Mount Pleasant Rd, Tunbridge Wells TN1 1QU, United Kingdom. This Tunbridge Wells location places the company within a town known for its commercial activity and proximity to London, potentially offering accessibility for clients within this region and beyond. Notably, the company emphasizes accessibility by mentioning a wheelchair-accessible car park. This commitment to physical accessibility reflects a consideration for all potential clients visiting the premises.

Contact Information and Reputation

For inquiries or service setup, Wicomms UK can be contacted via telephone at (+44) 330 174 3181. Alternatively, businesses can explore their online offerings through their website, pbcloudsolutions.com. The company maintains a presence on Google My Business, where it has accumulated 8 reviews, showcasing customer feedback. Impressively, the average opinion across these reviews is a strong 5/5 stars, indicating high levels of customer satisfaction. These testimonials, particularly highlighting the expertise and approachability of staff like Daniel in setting up communication systems, serve as powerful endorsements of their service quality and professional support.

Why Choose Wicomms UK

Considering Wicomms UK means evaluating their ability to deliver tailored communication and internet solutions. Their focus on business phone systems, as evidenced by positive reviews, suggests a deep understanding of professional needs. The provision of customizable phone lines and the involvement of knowledgeable experts like Daniel point towards a service-oriented approach. Furthermore, their investment in accessible infrastructure demonstrates a commitment to inclusivity beyond just their services. For businesses in the UK, particularly those in the Tunbridge Wells area or surrounding regions, Wicomms UK presents itself as a viable option for enhancing their telecommunication capabilities through reliable cloud solutions and professional installation support.

Summary of Capabilities

In essence, Wicomms UK is more than just an ISP; they are a dedicated telecommunications service provider specializing in advanced business communication systems, notably PBX solutions and cloud-based services. Their Tunbridge Wells location offers physical accessibility, and their customer-focused approach, praised in reviews, underscores their commitment to client satisfaction. This combination of technical expertise, accessible infrastructure, and high customer ratings makes Wicomms UK a noteworthy entity for businesses seeking modern communication tools.

Further Considerations

While the provided data offers a solid foundation, individuals researching Wicomms UK should consider reaching out directly via phone or the website to inquire about specific service plans, pricing details, and potentially the availability of installation or maintenance services. Understanding the full spectrum of offerings, including any specific internet packages or additional features of their PBX/Cloud solutions, is crucial for making an informed decision. The overwhelmingly positive customer feedback suggests a company that values client relationships and delivers on its promises, providing strong reassurance for potential new customers.

👍 Reviews of Wicomms UK

Hollis

5/5

Daniel has been fantastic helping me to set up my new business contact number. I now have customisable phone line directly to my mobile phone, allowing me to separate business & personal calls. Daniels process was simple to follow and he answered all of my silly questions easily. I wouldn't hesitate to recommend Daniel's services if you require a down to earth and approachable expert to get you set up!

Martin H.

5/5

Outstanding Service and Value from Wicomms

From my very first meeting with Dan Wickens at Wicomms, I knew I was making the right decision to switch our telephone provider. Dan’s knowledge, professionalism, and straightforward approach gave me complete confidence. So much so that I decided to switch even before receiving a quote.

When the quote arrived, it was half of what I had been paying with my previous supplier. At that point, the decision was a no-brainer. Not only has the cost savings been significant, but the entire process has been seamless. The hardware delivery was much faster than expected, and the number porting was handled efficiently with no hassle.

One thing that really stood out to me was the flexibility of Wicomms’ system. I can use a "softphone" on my mobile, the telephone app on my desktop, and a handset—all at no extra cost. My previous supplier would have charged me for the softphone and desk phone as two separate lines, and they didn’t even offer a PC app! This level of functionality has made communication far more convenient and efficient for my business.

I was so impressed with the service that before our own transition was even complete, I had already referred three other businesses to Dan. Each of them has been just as pleased with the service and pricing as I have.

If you’re looking for a reliable, cost-effective, and professional VOIP provider, I can’t recommend Dan Wickens and Wicomms highly enough. The customer service and value they provide are second to none.

Alan H.

5/5

A few months ago I switched providers to PB Cloud Solutions, and earlier on this month there was a fault on my line. I emailed Dan at PB and almost immediately got a response saying he’s on it. Just a few minutes later, Dan called to say he had tested the line and arranged Open Reach to visit. They came and fixed the fault which was on the overhead wires near my house. At every stage Dan kept me up to date with what was happening, he seemed to know more about the movements and timings of Open Reach than they did!
This level of service is exceptional, and is virtually unheard of these days. I really could not recommend PB Cloud Solutions enough.

Gary B.

5/5

My first experience with PB Cloud Solutions was 5 stars all the way. From having my choice of handset checked to see that it fitted my needs, through to delivery and switch over, the whole thing went smoothly with great communication every step. I'll be moving my VoIP system to you as soon as I'm out of contract 🙂

Studio44 A. L.

5/5

We wanted to write to thank you for the excellent service you have provided for us recently in sorting out our mobile contracts at Studio44. We had struggled with our previous provider, as wi-fi calling was unsupported on our tariffs, and I was sure it was not the most cost-effective option for us.

You quickly sourced a more economic tariff which offered us greater benefits, as well as organising handsets at very competitive contract rates. The whole process was completely hassle-free, which is very unusual in the world of mobile phones, and news handsets were delivered with SIM cards, which were all activated in the timescales advised and the whole team were up-and-running seamlessly.

The online portal is massively powerful, and we’ve been able to complete several changes ourselves which would normally rely on sitting on the phone queuing for hours. The bills are clear and simple, and the overall package is generating a substantial saving for us.

Thank you ever so much for your great service, and I wouldn’t hesitate to recommend you or PB Cloud Solutions to clients, suppliers or my wider network.

Tony R.

5/5

A very friendly and attentive approach backed up with a 'can do' attitude, good product knowledge and competitive prices. What more can any client want?

Kumi O.

5/5

Great service from the team, especially Dan, very responsive and always there to support. Highly recommend.

Joanne C.

5/5

Good service very prompt and working well - thanks