JudgeService Research Ltd - Harrogate

Richard G.

We have always held a fantastic relationship with Judge Service, and work very closely with them to achieve our joint target of investigating customer satisfaction and installing the requirements to improve as a business where required.

Our account Manager is Hattie Watson who is a credit to both the company and the Customer Service industry. She is always extremely pleasant to speak to, very helpful if we have any queries and like forward to our catch ups where she often identifies something I haven't by reviewing things from a different and unbiased perspective.

The user portal is extremely user-friendly and easy to use and allows us to break down our result into as fine a detail as we want and see where we are going wrong or identify any key areas where we can improve and develop as a business.

I have no doubt at all the Judge Service continues to be very beneficial to our business and in our mission to achieve excellent customer experiences, and would have no hesitation whatsoever in recommending Hattie or Judge Service to anyone. I look forward to continuing a healthy and long relationship with both.

Anil D.

The Judge Service Reputation Manager has proven to be an invaluable tool for the company I work for.

Its insightful features allows us to effectively engage with customers' reviews, monitor feedback trends, and gauge customer satisfaction levels. Through the platform, we can identify areas for improvement and take proactive measures to enhance our service quality.

In particular, my experience working with Ashley Amos has consistently exceeded expectations. Ashley's professionalism, dedication, and exceptional service make her a true asset to the Judge Service team.

I definitely would recommend Judge Service, as it seamlessly integrates with the company I work for and provides seamless support. Further to this, Judge Service continually demonstrates its commitment to innovation by introducing new, impactful features aimed at optimizing business operations and increasing reporting.

The commitment from Judge and Ashely ensures that we continue to deliver outstanding service to our customers.

Craig P.

We started using Judge Service around 4 years ago as we wanted to review our customer feedback and lost sale data, Judge Service integration has been brilliant and the staff are always on hand to help. The reporting we get has helped us to move our business forward and helped us gain more Sales. They also share market data which again ensures we are ahead of our competition with market data. If your looking for a trustworthy and forward thinking Market Research company these guys are for you.

Mike B.

We consider Judge Service to be a valuable business partner and their constant improvements to their system give us the latest technology, to help us improve our customer experiences. With a professional and attentive approach, we have no problem in recommending their services.

Phil C.

Fantasic service that supports my business, gives me real tangible feedback that we are able to learn from to give a greater experience . Ashley is super helpful, nothing is to much trouble.

Jim M.

Very happy with the information we receive from Judge service. I get regular updates from the team and getting customer feedback is vital to the continued level of High customer satisfaction that we strive to achieve at Dicksons.

Brian H.

Judge Service is an integral part of our business, allowing us to monitor our performance with our customers and giving new customers the confidence to purchase from us.

Mark B.

A great business with great people.
We have a relationship spanning many years and really value the insights they are able to provide our business.