Northern Commercials - Manchester

Northern Commercials Overview

Northern Commercials is a top-tier truck dealership and repair shop located at Northbank Ind Park, Irlam Wharf Rd, Irlam, Manchester M44 5PN, United Kingdom. With a solid reputation for excellence in the trucking industry, they offer a wide range of services and products to cater to the needs of their clients.

Services Offered

• Truck dealer
• Truck accessories store
• Truck repair shop
• Used truck dealer
• Van rental agency

Other Points of Interest

• Delivery
• In-store pick-up
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Used goods
• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

Company Reviews and Ratings

Northern Commercials has garnered a total of 118 reviews on Google My Business, with a commendable average rating of 4.1 out of 5 stars. Many satisfied customers have praised the company for its exceptional customer service, transparent dealings, and top-notch facilities. One customer shared, Great depot, best I've ever dealt with, especially with the volume of Trucks. Carl and the team are always incredibly helpful and transparent. 10/10.

With its diverse range of services, commitment to customer satisfaction, and accessible location, Northern Commercials has established itself as a trusted partner for all truck-related needs in Manchester and beyond.

👍 Reviews of Northern Commercials

Chris B.

5/5

Great depot, best I've ever dealt with especially with the volume of Trucks. Carl and the team are always incredibly helpful and Transparent.
10/10

Tomasz J.

1/5

The new daily 2020 came from the factory with defects, 8 times in service, almost a month spent in repairs, they don't know much about repairs, simple things fix weeks, standard in the Iveco brand or customer discrimination, questionable quality of the vehicle and service. Within 20 years i have not encountered such a bad service, the choice of Iveco was a bad choice.
Begin the purchase with Northern commercials in Irlam,after 7 times in service (Irlam)i inform head office in Turin,finally repairs was finish in brighouse,but simple repair take a week and vehicle wasnt finish (back in another 2 days).Fear.
Now (after 9 months)the vehicle after 12 visit (one months of repair without courtesy vehicle),electric hand brake is still not fixed,sat nav cannot be update (maps 2018),cruise control reach only to 88km/h (they said is normal?),some few issues from factory been solved (2 from 6).
Currently the case is brought to court,my business has big losses.
Iveco brand should review contract/franchise with *Northern Commercials*,it is an absolute scandal to deliver such a defective product to carry out a transport business,service level is 1 of 10,the staff is not trained well.
IVECO should have counted on the commercial market at the top, but it took a big step backwards.

dennisphoenix1

5/5

Polite friendly helpful staff , recommended iveco pro max products at a fraction of the price of the usual parts .

Jordan K.

1/5

Terrible service. We sent our van for a service they had it 2 days, we were told they had run out of oil. Couldn’t provide the service they promised.

Carl W.

2/5

Brand new 22 plate Iveco just over 1.5k miles on the clock and broken down due to leaking hose on gears. Had to call to find progress on repair ( should be kept updated) then told even though it was recovered we had to go and collect. This is very frustrating as the vehicle is new and the least they could do is collect repair then deliver back to us as we had to hire in a vehicle to take its place.

Andrew H.

5/5

Fantastic professional service from the time the technician arrived at my road side location, to going to the depot to have the repair completed. Probably the best Iveco repair service I've used in this country.

Angela H.

5/5

Contacted Northern Commercials early morning because one of our fleet had recently been fitted with the wrong connector for our trailer. It transpired that it wasn't Northern Commercials who fitted it. Regardless, they were extremely helpful and had an adaptor in stock that we were able to purchase, this meant that we could get on with our working day without any delays. Great customer service!

Graeme B.

1/5

my brother took is recovery truck into Iveco Irlam, asked could they remove the speed limiter . he was told that they charge £77 per hour. he got a phone call a saying they can`t do the job and still wanted payment of £50. can`t do the job but still want payment. what a shambles.