Newmont Travel - London

slyolicious1

Just called to book a flight. Guy acted like I was do disturbing him and couldn’t really be bothered to help me out I told him the price that he gave me was high and I had been quoted cheaper. He told me to go there WOW…. So I did
. Sackville travel were friendly and did everything to get me and my mum a good price with disability support and an agent I can contact if we need anything. ✨👌🏾

Kandi S.

Been using this travel service for decades, long may they continue with great services and prices. Also, Trevor gives fantastic customer service 🎉

Dryden E. P. S.

Amazing service from Jeremy. Will always recommend them

Paulette L.

Just made a call to newmont and was on hold for 15 minutes. That’s fine. Spoke to someone for approximately 45 seconds and was just querying something with my husband who was sat next to me and the gentleman and I use that term loosely, hung up on me. Disgusting

daphne M.

Was recently stuck in Jamaica during the hurricane- had an email from Virgin, who Newmont booked or ticket through to advise that our flight had been cancelled. Had been dealing with someone called Jack throughout the booking process, we were due to fly back on the 4th- My three late teens children had been booked on a separate booking - Finally managed to get Jack to call me back after sending an email to him, and he advised he could get me on a flight out on 14th - I asked about the other booking and where we were expected to stay- and Jack said he would call me back -I ended up going to the airport in Montego Bay and speaking to the information desk, they advised that they had flights with Virgin going out on 6th, 7th and 8th July - I called back Jack and told him- he said he was not aware of those flights- I asked if we could get our money back to book our own flights out - Jack told me that he had not been advised by Virgin that they had cancelled the flight- which indicates to me that despite our desperate situation, he had not even bothered to call Virgin, to assist us. I advised that i had received an email and i would send it to him, and he would need to send my money - Jack then said he was going on holiday for 9 weeks- do not bother calling him again, and put down the phone, absolutely disgusting behaviour - I was lucky, that i have an outstanding boss that paid for flights for myself and my children- but my concern for those that had booked through Newmont, and could not gain the support i had was really concerning - DO NOT USE THIS COMPANY- PAY THAT LITTLE EXTRA FOR PIECE OF MIND - I am in the process of contacting a solicitor to get my money back.

Killian S.

Quiet, friendly and very welcoming

Sherina H.

The worst customer service ever. The staff are rude and not helpful. The staff need to be trained on how to conduct themselves professionally and also need customer and people skills training. Will be taking matters further and in future will book directly through the airline company.

Root C.

Love you guys,

Please, please, please advise customers of the poor service, delays and cancellations being offered by Inter Caribbean Airlines. If they have connections to make, warn them at booking.

The more informed we are, we can make better choices or build some buffer time into our itinerary.

My outward journey, inter Caribbean delayed 24hrs. Paid for an overnight stay myself in a local hotel, as we were left at the Airport quite late at night with little information.

I'm on my return and sitting in the airport holding a 6hr delay so far. Luckily we decided to have a 2 day stopover so we are only missing restaurant bookings etc.