Coundon Taxis - Bishop Auckland

Coundon Taxis: A Reliable Local Taxi Service

For individuals and businesses in Bishop Auckland and the surrounding areas, Coundon Taxis presents a dependable and customer-focused taxi service. Situated at 2 Malvern Walk, Coundon, Bishop Auckland DL14 8JR, United Kingdom, this established company offers a convenient and punctual transportation solution. With a readily available phone number – 1388604911 – clients can easily arrange their transportation needs. The company’s commitment to service excellence is reflected in its consistently positive average opinion of 4.2 out of 5 stars based on Google My Business reviews. This suggests a strong reputation built upon reliability, friendliness, and a dedication to meeting customer expectations.

Location and Accessibility

Coundon Taxis’s physical address at 2 Malvern Walk provides a central and accessible location within Coundon. This strategic placement facilitates efficient dispatch and pickup operations, ensuring timely service across a range of destinations. The company’s location within Bishop Auckland allows them to serve a broad clientele, catering to residents, visitors, and local businesses alike. The ease of accessing the office and the readily available phone line contribute significantly to the overall convenience offered by Coundon Taxis. Their commitment to promptness is evident in many customer accounts, highlighting their dedication to respecting clients' schedules.

Services Offered and Specializations

Coundon Taxis specializes primarily in providing a comprehensive taxi service. While their core offering remains transportation, it’s clear they prioritize a positive passenger experience. The company's operational philosophy seems to emphasize responsiveness and a willingness to go the extra mile for their customers. This is demonstrated by instances where drivers have proactively offered earlier pickups than initially requested, showcasing a commitment to exceeding expectations. The company’s efficiency in handling various transportation requests – such as car pickups from garages – further underlines their versatility and adaptability. They appear to handle a variety of needs, demonstrating a flexibility and capability within the local transport market.

Customer Feedback and Reputation

The company’s Google My Business profile features 11 reviews, providing valuable insights into the experiences of its clientele. These reviews consistently highlight positive attributes, including punctuality, driver friendliness, and a clean vehicle. A particularly noteworthy comment speaks to a driver’s diligence in ensuring the vehicle was cleaner than the passenger’s own, alongside offering an earlier pickup than initially requested. This exemplifies a commitment to both vehicle maintenance and customer service. The focus on a clean vehicle suggests a pride in their service and a dedication to presenting a professional image. The consistently positive feedback indicates a strong foundation of customer satisfaction, solidifying Coundon Taxis's position as a trusted local provider.

Key Features and Benefits

• Reliable Punctuality: Customers frequently commend the drivers’ adherence to scheduled pickups.
• Friendly Drivers: Interactions with the drivers are consistently described as positive and welcoming.
• Clean Vehicles: Maintaining a clean and comfortable vehicle is a priority, contributing to a pleasant passenger experience.
• Local Expertise: Operating within Bishop Auckland, Coundon Taxis possesses in-depth knowledge of the area’s transportation needs.
• Responsive Service: The company demonstrates a willingness to accommodate specific requests and provide flexible solutions.

Contact Information and Booking Details

To arrange a taxi service with Coundon Taxis, clients can readily contact the company via telephone at 1388604911. Currently, the company does not maintain an online website for direct booking, though their Google My Business listing provides essential information and contact details. Potential clients are encouraged to call to discuss their transportation requirements and secure a booking. The simple and direct approach to communication reflects a commitment to providing accessible and straightforward service.

In essence, Coundon Taxis represents a dependable and customer-centric taxi service within Bishop Auckland. Its strategic location, coupled with its commitment to punctuality, driver professionalism, and vehicle cleanliness, positions it as a valuable resource for individuals and businesses seeking reliable transportation solutions. The consistently positive feedback from customers underscores its strong reputation and dedication to service excellence. The company’s proactive approach to customer needs - such as offering an earlier pickup - further distinguishes it within the competitive local market.

👍 Reviews of Coundon Taxis

Moira G.

5/5

Used Coundon Taxis today (Feb 2022) to collect my car from garage. Car very clean (more so than my own) and picked up on time and went out of his way to pick me up earlier than I had asked for. Friendly driver - absolutely no problem.

Adrian W.

1/5

Due to a car breakdown we had to get back from the Wear Valley Crematorium to Washington Services. The journey down using Blueline had cost £37 but the same route back was £48 and no facility to pay by card. I’d recommend looking elsewhere.

R H.

1/5

Coundon taxis are disgraceful always late sometimes never turn up drivers are always rude the cars are never clean, inside is an abysmal display of cleanliness utter filth in all honesty id rather pedal a 3 mile journey!

Bill T.

5/5

Return my phone call when I was enquiring if they were available for a pick up

Mags

5/5

Excellent service and very prompt response thanks

Lester S. ?. A.

5/5

Brilliant lad thanks good local taxi

Linda B.

4/5

Very good

Mohamed M.

5/5