Bay Travel Coaches LTD. - Lochgelly

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Bay Travel Coaches LTD

Bay Travel Coaches LTD is a reputable bus company located at Cartmore Industrial Estate, Lochgelly KY5 8LL, United Kingdom. They have been providing reliable transportation services for many years and have built a strong reputation in the industry. Their website, bay-travel.co.uk, offers detailed information about their services, making it easy for customers to plan their trips.

The company specializes in bus services, and they have a fleet of well-maintained vehicles to cater to different needs. Some of the key features that set Bay Travel Coaches LTD apart from their competitors include a wheelchair-accessible car park, wheelchair-accessible entrance, and various payment options such as credit cards, debit cards, and NFC mobile payments. This ensures that their services are accessible to a wide range of customers.

Bay Travel Coaches LTD has received positive reviews from their clients, with an average rating of 4.1 out of 5 stars on Google My Business. Many customers have praised the company for their excellent service, from the initial booking process to the actual trip. One notable review highlights the first-class service provided by the company, as well as the professionalism and courtesy of their drivers, such as Allan and Darren Stewart. This demonstrates that Bay Travel Coaches LTD values customer satisfaction and ensures that their staff are well-trained and attentive to their clients' needs.

Testimonials

"We used Bay travel to take 33 linedancers to Blackpool for the weekend. From the first booking to our actual trip we have had first class service, our driver Allan was excellent, we will be rebooting for next year." - Faith & Friendship Trip to Anstruther 27th May 2025 from Central Baptist Church. Dundee.

"Only a few days before our outing we were without a bus so we were grateful to Bay Travel from Lochgelly for providing not only a very comfortable coach but also a helpful courteous driver, Darren Stewart. We all enjoyed an excellent trip to the Kingdom. ( but, there is a better one to come )" - Anonymous Review

Bay Travel Coaches LTD is an excellent choice for anyone looking for a reliable and trustworthy bus company. Their commitment to customer satisfaction, coupled with their well-maintained fleet and accessible payment options, make them a top contender in the industry. For those in need of transportation services, Bay Travel Coaches LTD is definitely worth considering.

Contact Information:
Phone: 1383516161
Website: bay-travel.co.uk

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👍 Reviews of Bay Travel Coaches LTD.

jackie A.

5/5

We used Bay travel to take 33 linedancers to Blackpool for the weekend . From the first booking to our actual trip we have had first class service, our driver Allan was excellent , we will be rebooting for next yeat

Alli

5/5

Faith & Friendship Trip to Anstruther 27th May 2025 from Central Baptist Church. Dundee.
Only a few days before our outing we were without a bus so we were grateful to Bay Travel from Lochgelly for providing not only a very comfortable coach but also a helpful curteous driver, Darren Stewart. We all enjoyed an excellent trip to the Kingdom. ( but, there is a better one to come! )

Lesley A.

5/5

Got the bay travel bus at 1.20 today from bus station driver was kind as I explained that I needed to be near the bus stop as possible to where I was going he was very kind and helpful thanks for lovely service

Rachel C.

5/5

Excellent all round - from the local bus service in West Weymss to helping with Lost Property this company always go out of their way to be helpful and friendly.

James K.

5/5

What can I say it's night and day dealing with the company. From Neil who took the time in answering my questions, showing me their coaches to Emma who answered ALL my emails and questions within a reasonable time, this place respects it's customers and potential business.

Highly recommended compared to other coach companies in Fife who are more concerned about themselves than anything else.

Can't wait to work closely with these guys going forward. Very professional and their coaches are of high quality.

Lucy D.

2/5

I booked Bay Travel coaches to transport our wedding guests in June of this year. In the lead up to the wedding I had a bad feeling about the coaches as communication was pretty terrible. I sent several unanswered emails and finally got someone on the phone to confirm the details. For this reason I sent a specific email with the exact timings for the day to ensure the guests got to our wedding on time. Unfortunately, this did not happen. The bus did not show up to one the pick up points leaving guests waiting at a hotel. The guests on the bus tried to tell the driver there was two stops but he told them there wasn't. I had to sort out taxis for my guests whilst I was waiting to be picked up in my wedding dress. Although this was a hugely stressful situation I have to say the company's response afterwards was very good. They apologised immediately and have reimbursed me for the taxis which I appreciate - this would otherwise be a one star review. If you choose to book this company just make sure you have an email trail to back you up if it all goes wrong.

Helen S.

3/5

Baytravelbuses are fine most of the drivers are nice then you have others that are grumpy very disrespectful to many elderly people and these drivers are in their late 40. Iget the 13 bus that's the only bus we get

Angel L.

5/5

No place like it 😁
Been working here a while ... its oki doki