Northgate Vehicle Hire - Huntingdon - Huntingdon

C C.

I often have multiple vans on long term hire from here, roughly spent £26k in the last 18 months.. returned my van after 11 months and they’re trying to charge me nearly 4K in repairs!!! £55 an hour labour costs and reckon it’s 30 hours of work to get one very small dent out the door. The rest is minor scuffs, could be washed off, baring in mind the van I had wasn’t a pristine top spec van. It was an old city fibre van that still had residue of stickers all over it over it and the photos for ‘repair’ are these?! Absolute con.

vadim L. T.

Very good and nice staff quick and good quality cars

Marco C.

Been on hold for twenty minutes, only to be redirected back to main office, 4-5 days for an MOT and 3 tyres, what a joke!!

Heather W.

After my curtesy car had broken down and no other vehicle available I was stuck at the depo. Paula the receptionist kindly drove me all the way home so I could get my little girl to her gymnastic competition in time. The manager was so helpful and understanding that as a mum with 3 children I had to have a car. Spoke to another company and by the time I got home the curtesy car was awaiting me on my drive way. After everything that had gone wrong that day seeing that car there when i got there made me so happy. Huge thank you to the team for understanding and helping me xx

Amy C.

Had headlight bulbs replaced on my hire van here when passing by. Phoned up prior to calling in. Lovely friendly staff knew exactly who I was and the job at hand as soon as I walked in and were ready for bringing my vehicle straight round. They couldn’t have tried to be more helpful! Got me back out on the roads in practically minutes despite having other jobs on.

Tom B.

Company hire van went in for a service, I left some items in the van as I was expecting it back the next day, they refused to release the van as they found brakes needed doing which was fair enough... But they ended up having the van for over 2 weeks and when the van got collected all my items misteriously went missing and of course no one knows anything about it.

Rob ?. J.

Turned up at 12.20 Friday for 24 hour hire agreed on Thursday to find had to go back home for 2 forms of proof of address. No mention of needing 2 forms of address - an hour round trip for a hire that should have started at 12.00 then made to wait 15 minutes while they 'checked the van out?!! Then asked to bring van back early because office shutting at 12.00 Saturday. Sorry- I thought I was the customer!

£250 deposit straight up - not like US where they take credit card for security but don't take anything unless damaged.

Not impressed.

Fabricio S.

Stoped by asking to replace a light bulb on the company hired van. Very efficient, no bureaucracy. Lovely job.