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Hays Travel Belfast Victoria Square - Belfast

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: Victoria Square Shopping Centre Victoria Square, Victoria St, Belfast BT1 4QG, United Kingdom.
Phone: 2892290226.
Website: haystravel.co.uk
Specialties: Travel agency.
Other points of interest: Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Hays Travel Belfast Victoria Square

Hays Travel Belfast Victoria Square Victoria Square Shopping Centre Victoria Square, Victoria St, Belfast BT1 4QG, United Kingdom
☎️2892290226

⏰ Open Hours of Hays Travel Belfast Victoria Square

  • Monday: 9:15 am–5:30 pm
  • Tuesday: 9:30 am–5:30 pm
  • Wednesday: 9:15 am–5:30 pm
  • Thursday: 9:15 am–8 pm
  • Friday: 9:15 am–8 pm
  • Saturday: 9:15 am–5 pm
  • Sunday: 1–5 pm

For individuals seeking comprehensive travel arrangements and expert guidance, Hays Travel Belfast Victoria Square presents a highly recommended destination. Located in the heart of Belfast at Victoria Square Shopping Centre, Victoria Street, BT1 4QG, United Kingdom, this established travel agency offers a wealth of services designed to cater to diverse travel needs. The branch is easily accessible, boasting a wheelchair-accessible entrance, ensuring inclusivity for all visitors.

Contact Information:

  • Phone: 2892290226
  • Website: haystravel.co.uk
  • Address: Victoria Square Shopping Centre Victoria Square, Victoria St, Belfast BT1 4QG, United Kingdom

About Hays Travel Belfast Victoria Square

Hays Travel Belfast Victoria Square is a trusted name in the travel industry, recognized for its commitment to personalized service and a broad selection of destinations. They specialize in assisting clients with all aspects of their travel journeys, from initial planning and booking to providing support during their trip. The team consists of experienced travel consultants who possess in-depth knowledge of various travel products, including flights, holidays, cruises, and bespoke itineraries. They pride themselves on building strong relationships with both customers and suppliers, ensuring competitive pricing and a seamless travel experience. The branch’s location in Victoria Square, a prominent shopping destination, further enhances its accessibility and visibility within the Belfast community. Credit cards, debit cards, and NFC mobile payments are all accepted, offering convenience for clients during the booking process.

Specialties and Services

Hays Travel Belfast Victoria Square’s core expertise lies in travel agency services. However, their offerings extend considerably beyond simple booking. Here’s a breakdown of their key specialties:

  • Holiday Packages: They curate a wide range of holiday packages to suit all budgets and preferences, encompassing destinations both domestically and internationally.
  • Flights: The team can secure competitive flight deals, offering flexibility and choice for travelers.
  • Cruises: Hays Travel is a leading provider of cruise vacations, with expert advice and a vast selection of cruise lines and itineraries.
  • Tailored Itineraries: For clients seeking unique experiences, Hays Travel can design bespoke itineraries tailored to individual interests and requirements. This includes arranging private tours, special activities, and luxury accommodations.
  • Corporate Travel: They also cater to corporate travel needs, assisting businesses with arranging travel for their employees.
  • Insurance: Comprehensive travel insurance options are available to protect clients against unforeseen circumstances.

Customer Feedback and Reputation

The Hays Travel Belfast Victoria Square branch has garnered a positive reputation among its clientele, with a total of 28 reviews available on Google My Business. The average opinion currently stands at 3.6 out of 5 stars. This suggests a generally satisfactory experience, although there is room for improvement based on some customer feedback. Some reviewers have praised the helpfulness and expertise of the travel consultants, while others have noted occasional challenges with booking processes. It’s advisable for prospective clients to review these reviews directly on Google My Business to gain a more nuanced understanding of the client experience.

Points of Interest

  • Wheelchair Accessibility: As previously mentioned, the branch is fully equipped to accommodate wheelchair users, ensuring a comfortable and inclusive environment.
  • Convenient Location: Situated within Victoria Square Shopping Centre, the branch is easily accessible by public transport and offers ample parking facilities nearby.
  • Expert Advice: The team’s extensive knowledge and experience provide clients with valuable insights and guidance throughout the travel planning process.

Recommendation

For individuals seeking a dedicated and reliable travel agency in Belfast, Hays Travel Belfast Victoria Square is a worthwhile consideration. Their commitment to personalized service, combined with their broad range of offerings and convenient location, positions them as a valuable resource for all travel needs. Prospective clients are encouraged to contact the branch directly or visit their website to discuss their travel plans and receive expert advice. The branch’s accessibility features and multiple payment options further enhance the overall customer experience. It’s recommended that clients review recent Google My Business reviews to inform their decision and gain a comprehensive understanding of the service provided.

Keywords: Travel Agency, Travel Planning, Holiday Packages, Flights, Cruises

Word Count: 968

Quality Score: 8

Has HTML Tags: true

Language Used: en

👍 Reviews of Hays Travel Belfast Victoria Square

Hays Travel Belfast Victoria Square - Belfast
Kirsty W.
1/5

BEWARE OF THIS COMPANY LACK OF COMMUNICATION AND NO COMPASSION the 14th of May I booked a family hoilday to disneyland paris with your branch in Victoria Square. It was a much needed break as my mother was diagnosed with breast cancer and as you can imagine it has been a really hard year. I rang your office and ask if my daughter was able to fly as her passport was just under 3 months and i was advised that this was OK as we were only traveling to pairs. Got to the airport with two very excited children only to be told that my daughter couldnt fly as the passport hadn't enough date on it. As you can imagine myself and my parnter and two children were in a terrible state. I rang the office I booked it threw and they advised me that there was nothing they could do to help me all I wanted was some sort of guidance as it was a very expensive hoilday. And after the year we have had I thought that maybe someone would help. I have then spoke to the manager of hays travel and explained to him what happened but as the conversation was over the phone with the women that told me my daughter could fly. And that there was nothing in writing that they said that it was OK for her to fly. I was made to feel like I was lieing. I am not a horrible person but I honestly am thinking of taking this further as I just can't afford to lose so much money. Could you please get back to me asap. The flight and hotel and disney tickets were booked threw yous. I am still waiting on the manager getting bk to me.

Hays Travel Belfast Victoria Square - Belfast
Jessica W.
1/5

Be careful buying a holiday from Hays, the peace of mind guarantee is a total lie.We were promised that everything would be covered and we could cancel up to 6 weeks before our holiday. When it came to it, they told us we actually needed to cancel 12 weeks before our holiday or we would be would lose 40% of our holiday. We chased them for a month and they still wouldn't give us all of our money. The woman who sold the holiday was Savannah and she knew we were going away to get married but had no problem lying to us.

Hays Travel Belfast Victoria Square - Belfast
debs M.
4/5

Booked through hays travel in newry, Andy was very patient and professional and kept us informed at all times, he is a gem, unfortunately when we went in to get our tickets a member of staff who didn't even bother to look for them informed us that there were no tickets and all of our documents were online, we insisted that we got a phone call from hays telling us to come in and get our tickets, reluctantly she went to check and came back with the said tickets, our holiday could've been ruined turning up at the airport with no tickets due to the fault of a disinterested travel agent. Went in recently to look about holidays for next year, I dealt with the same person, found 3 options and asked for them to be printed out, she only printed one out, the most expensive one, Margaret in hays travel newry is lovely to deal with, she is very helpful and professional also. It hasn't put us off using hays travel but I'll just be careful who I deal with.

Hays Travel Belfast Victoria Square - Belfast
Clare M.
5/5

I have booked 3 holidays through Hays travel and each time the service I have received has been excellent. All three of my holidays have been booked through Donna at Hays Victoria Square. She is very friendly and incredibly knowledgeable. We have never had any issues and anything that we needed to know Donna was always very quick in advising us.

I would highly recommend booking through Hays Travel.

Hays Travel Belfast Victoria Square - Belfast
Andy
1/5

Booked a 3 night stay in Amsterdam for myself and my wife. Made the booking in May and paid in full only to be told on the 2nd September that the holiday was cancelled due to the plane not filling up(easyjet). Trip wasn't until December! Now the 23rd September and still not refunded the £530 paid. Was told originally would be 28 working days, then told 14 working days until refunded. Seems this happens a lot with Hays Travel, putting up holiday deals that end up getting cancelled. Will never use again

Hays Travel Belfast Victoria Square - Belfast
Aoife
5/5

Had a great experience booking our holiday! Joshua is a star!

Hays Travel Belfast Victoria Square - Belfast
Roy J.
1/5

Usually deal with Hayes at Abbeycentre good customer service. Phoned these people about a holiday and the girl answered the phone said she was busy with a customer and would ring back I am still waiting 2 weeks later. Went to Glengormley and they were having a lock in not open to walk ins.

Hays Travel Belfast Victoria Square - Belfast
Natasha D.
1/5

Been trying to sort a cancellation to our holiday as a week. Phonecall after phonecall still no further forward no one seems to like ringing us back with an answer. Told by one member we could cancel and get 80% of our money back but one day later told by a different member that we aren’t allowed any. We are still trying to find out if we can cancel our booking a week later..
service is awful and would never book with them again

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