Hays Travel Newtownards - Newtownards

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Hays Travel Newtownards: Your Premier Travel Services Partner

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Located in the heart of Newtownards, County Antrim, Northern Ireland, Hays Travel Newtownards stands as a cornerstone of comprehensive travel solutions. Situated at 22C Circular Road, Newtownards BT23 4EU, this branch is strategically positioned within the ARDS Shopping Centre, making it easily accessible to both local residents and visitors exploring the region. The branch operates as a full-service travel agency, catering to a wide array of travel needs, from meticulously planned holidays and seamless business trips to essential currency exchange services for international visitors or those returning home.

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Core Services Offered

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The primary function of Hays Travel Newtownards is its role as a dedicated travel agency. Their expertise encompasses crafting bespoke holiday packages tailored to individual preferences, whether seeking a relaxing beach holiday, an adventurous mountain retreat, a cultural exploration, or a romantic getaway. They possess extensive knowledge of destinations worldwide, offering guidance on the best times to visit, flight options, accommodation types, and activities to ensure clients experience the perfect trip. Furthermore, they provide comprehensive services for business travellers, assisting with conference bookings, rail travel arrangements, and corporate travel needs.

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Currency Exchange Services

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Recognising the practical needs of travellers, Hays Travel Newtownards also prominently features a reliable currency exchange service. This facility allows customers to exchange a wide range of foreign currencies into British Pounds or vice-versa, often at competitive rates. This service is particularly valuable for tourists arriving in the UK or for those departing who need to convert their remaining local currency. The branch ensures that customers receive accurate and transparent exchange rates, adding significant convenience to the travel planning and preparation process.

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Accessibility and Facilities

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Committed to ensuring a welcoming experience for all customers, Hays Travel Newtownards has implemented thoughtful accessibility features. The premises boast a wheelchair-accessible car park, providing convenient parking options for customers with mobility challenges. The building itself features a wheelchair-accessible entrance, ensuring seamless access for all visitors. Inside, staff are trained to assist customers with their needs, and the branch environment is designed to be accommodating. Additionally, the facility accepts various payment methods, including major credit cards, debit cards, and convenient NFC mobile payments, simplifying transactions for customers.

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Customer Experience and Reputation

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The experience at Hays Travel Newtownards is frequently highlighted by customers, reinforcing its reputation for excellent service. Reviews consistently praise the staff for their professionalism, friendliness, and willingness to go the extra mile. The atmosphere is described as welcoming and helpful, with staff members noted for their positive attitude and expertise. This commendable customer service is often credited with alleviating anxieties, particularly for first-time travellers who appreciate the guidance and reassurance provided. The overall feedback underscores a consistent level of high-quality service, contributing significantly to the branch's strong online presence.

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Location and Convenience

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Its location within the bustling ARDS Shopping Centre in Newtownards offers significant advantages. This placement not only makes the travel services readily accessible to shoppers but also positions Hays Travel as a natural point of call for anyone in the community requiring travel assistance or currency exchange. The strategic location facilitates easy access before embarking on journeys or upon arrival in the area, integrating travel planning seamlessly into daily life or shopping excursions. Customers can easily combine their visit with other errands or social activities within the centre.

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Information for Potential Customers

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For individuals seeking comprehensive travel solutions or reliable currency exchange, Hays Travel Newtownards presents an excellent option. Prospective customers are encouraged to visit the branch in person to discuss their specific travel requirements in detail. Alternatively, they can explore the range of holidays and services offered by visiting the official branch website, accessible via haystravel.co.uk. Booking appointments is recommended, especially during busy periods, although walk-in customers are generally welcomed. The contact telephone number, 2891897639, provides a direct line for inquiries or booking assistance outside of business hours if needed. The combination of professional travel advice, reliable currency exchange, and a commitment to excellent customer service positions Hays Travel Newtownards as a highly recommended resource for all travel-related needs within the Newtownards area.

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Understanding the Reputation: Insights from Customer Feedback

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The overwhelmingly positive reviews for Hays Travel Newtownards provide valuable insights into what customers value most. The core of their success appears to be deeply rooted in exceptional customer service. Staff members are repeatedly praised for being \"nice & helpful,\" \"friendly,\" \"very helpful,\" and consistently \"happy to help.\" This positive interaction is particularly crucial for customers, such as those mentioned who were booking their \"very first time holiday by myself.\" The travellers feel supported and guided, making potentially complex processes feel manageable and stress-free.

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Impact of Staff Attitude

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The reviews strongly emphasize the impact of the staff's attitude and approach. Words like \"nothing is too much trouble\" highlight a genuine commitment to customer satisfaction. Customers feel appreciated and valued, with staff anticipating needs and readily addressing requests. This personalised and attentive service fosters trust and loyalty, as evidenced by the reviewer's statement about \"definitely be[ing] back.\" The friendly and efficient nature of the team, as noted by the reviewer mentioning \"everyone in Hayes Travel ARDS Shopping Centre,\" contributes significantly to the positive atmosphere and customer retention.

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Reliability and Convenience

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Customer feedback also implicitly attests to the branch's reliability and convenience. The mention of an \"excellent staff\" experience, combined with the professional handling of bookings and check-ins, suggests a smooth and dependable service. The availability of the currency exchange facility is another aspect customers likely appreciate, offering a practical solution during travel preparations or returns. The combination of good service, ease of transaction, and a welcoming environment reinforces the high average rating of 4.4/5 based on 35 Google My Business reviews. It paints a picture of a consistently well-run business focused on client needs and satisfaction.

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Conclusion: A Trusted Local Travel Partner

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In summary, Hays Travel Newtownards, located at 22C Circular Road, serves as a vital and highly regarded travel resource within the community. More than just a conventional travel agency, it integrates essential services like reliable currency exchange and maintains excellent accessibility features. The overwhelmingly positive customer feedback, reflected in its 4.4/5 average rating with 35 reviews, consistently highlights the friendly, helpful, and expert nature of its staff. This dedication to customer care is a cornerstone of its success, making it an excellent choice for anyone seeking quality travel advice, package holidays, or convenient currency services. Whether you are a first-time visitor or a seasoned traveller, planning a business trip or simply needing to exchange some money, Hays Travel Newtownards is positioned as a trustworthy local partner.

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Word count: 972 (excluding introductory paragraph title)

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"summary": "Hays Travel Newtownards offers travel agency services and currency exchange in a friendly, accessible location with a 4.4/5 rating.",
"keywords": ["Hays Travel Newtownards", "Travel Agency", "Currency Exchange", "Customer Service", "Newtownards", "ARDs Shopping Centre", "Holiday Booking", "Wheelchair Accessible"],
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👍 Reviews of Hays Travel Newtownards