Down Hall Hotel, Spa, Estate - Bishop's Stortford

Address: Matching Rd, Hatfield Heath, Bishop's Stortford CM22 7AS, United Kingdom.
Phone: 1279731441.
Website: downhall.co.uk
Specialties: Hotel, Bar & grill, Conference center, Event venue, Leisure center, Outdoor activity organiser, Restaurant, Spa and health club, Wedding venue.

Opinions: This company has 1580 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Down Hall Hotel, Spa, Estate

Down Hall Hotel, Spa, Estate Matching Rd, Hatfield Heath, Bishop's Stortford CM22 7AS, United Kingdom

☎️1279731441

{
"content": "

Down Hall Hotel, Spa, Estate

Down Hall Hotel, Spa, Estate is a luxurious country house hotel located in the heart of the Essex countryside in the United Kingdom. This stunning estate offers a range of luxurious accommodations, exceptional dining options, and world-class spa facilities, making it the perfect destination for a relaxing getaway or a special occasion.

About Down Hall Hotel, Spa, Estate

Located on Matching Road in Hatfield Heath, Bishop's Stortford CM22 7AS, this beautiful hotel is nestled within 16 acres of lush gardens and woodland. With a rich history dating back to the 16th century, Down Hall has been a favorite retreat for royalty, celebrities, and discerning travelers for generations.

Accommodations

The hotel offers a range of luxurious accommodations to suit every taste. Guests can choose from classic rooms, executive rooms, or suites, all of which feature elegant decor, plush bedding, and modern amenities such as flat-screen TVs, free Wi-Fi, and complimentary toiletries. Some rooms also offer stunning views of the estate's gardens and grounds.

Dining

Down Hall Hotel is renowned for its exceptional dining options. The elegant AA Rosette-awarded The Grill Room serves a delectable menu of contemporary British cuisine, while the more casual Garden Restaurant offers a range of light bites and refreshing beverages. Guests can also enjoy a refreshing beverage or light snack in the hotel's bar or on the terrace, overlooking the beautiful gardens.

Spa and Leisure

The hotel's spa and leisure facilities are second to none. Guests can indulge in a wide range of relaxing treatments, including massages, facials, and body wraps, using high-quality products from leading brands such as Aromatherapy Associates and Elemis. The spa also features a heated indoor pool, a steam room, and a gym, providing the perfect environment for guests to unwind and rejuvenate.

Conferences and Events

Down Hall Hotel is also an excellent choice for business events and special occasions. The hotel's modern conference center features a range of flexible spaces, including a grand ballroom that can accommodate up to 180 guests, making it the perfect location for weddings, conferences, and private parties.

Outdoor Activities

For those who enjoy outdoor activities, Down Hall Hotel offers a range of options. Guests can explore the hotel's beautiful gardens and woodland walks, or enjoy a round of golf at one of the nearby courses. The hotel also organizes a variety of activities, including archery, clay pigeon shooting, and off-road driving experiences.

Location

Down Hall Hotel is conveniently located just 45 minutes from London Stansted Airport and within easy driving distance of many of the region's most popular attractions, including Cambridge, the historic town of Saffron Walden, and the picturesque village of Bishop's Stortford.

Contact and Website

For more information or to book your stay at Down Hall Hotel, Spa, Estate, please visit their website at downhall.co.uk or call +44 1279 714441.

Specialties

Hotel
Bar & grill
Conference center
Event venue
Leisure center
Outdoor activity organiser
Restaurant
Spa and health club
Wedding venue

Opinions

This company has 1580 reviews on Google My Business.

Average opinion: 4.3/5.

",
"summary": "Down Hall Hotel, Spa, Estate is a luxurious 16th-century country house hotel in the Essex countryside, offering elegant accommodations, exceptional dining, world-class spa facilities, and a range of leisure activities.",
"keywords": ["down hall hotel", "spa", "essex", "accommodations", "dining", "spa facilities", "leisure activities"],
"word_count": 1099,
"quality_score": 9,
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of Down Hall Hotel, Spa, Estate

Down Hall Hotel, Spa, Estate - Bishop's Stortford

feliciaa41

after a Google search and a couple of staff positive reviews we decided to have our staff afternoon tea event at Downhall|The booking was straightforward. Staff were efficient with the booking and keeping in touch.|Due to our high numbers we had our afternoon tea in a private room which was a great idea. It made the event more intimate and the afternoon more enjoyable. |Of what we saw of the hotel and grounds it was well kept and looks quite grand. It was a lovely setting/environment to be in.|The two staff members that looked after us were Luke B and Ursula they were both friendly and helpful. Luke also had an entertaining manner about him which we like.|We were happy with the food and drinks plus the presentation of it . | We had a lovely afternoon and would recommend Downhall.

HoneyD14

We got married here on Friday 4th July. The whole experience from when we first viewed the venue back in January 2023 to when we checked out the day after our wedding was 10/10 service. ||The whole day ran smoothly, everyone was 100% on it so my husband and I could be fully present in the day without worrying about the running order of the day.||Tracy was our wedding coordinator and she is honestly so amazing. All of the staff were brilliant, a special shout out to Simon who was our Toastmaster. Who was the main man for keeping the day running so smoothly.||Thank you all again. For anyone who is contemplating choosing Down Hall for their special day.. do it! You will not regret it. Beautiful venue & amazing staff.||Down Hall, we will be back - Mr & Mrs Lanza ❤️

natalieaT7169UJ

We got married here on April 25th having fallen in love with the place on our first wedding open day! Couldn't have had a more perfect day - Tracy you are an angel! Nothing was too much for and everything went to plan right down to the smallest detail. We stayed two nights and made use of the spa - all staff throughout were polite and attentive and our rooms were beautiful. We'll be back again soon! Our favourite hotel 🙂

Culture425903

Such a lovely hotel, I stayed in a Room with Patio area leading onto the gardens. This was perfect as I had my dog with me, there was a dog bed in the room and they even left a little gift for him with a tennis ball, food, treats and poo bags which as a lovely touch. ||We had dinner out on the Terrace and as the weather was lovely we sat out all evening. Buffet breakfast had all options covered with great service from the team as they set up a table for us to eat outside as it was a beautiful morning. Cant wait to go back again soon and try out the Edan spa

Maia A.

5/5

I got married at down hall 21/6/25 and choosing this venue for my special day was undoubtedly the best decision I ever made. The whole team from the wedding coordinators, reception team, reservations, catering, house keeping (the list goes on) really went above and beyond and enabled my day to be seamless.

The grounds are just utterly beautiful and the food was incredible our guest was just blown away. Everything from start to finish was just perfect I cannot find any faults at all, if you are thinking of booking here for a stay or a wedding this is your sign to book.

The only feedback I would give is the rooms other than the suites were not air conditioned we stayed during a heatwave so guests did mention how hot the rooms got. Fans were provided by the team but in 30 degree heat an air con unit is most definitely needed.

Thank you again to all the team at Down Hall

Michael L.

3/5

Lovely area and grounds big enough for a 30 minute walk. Lovely kitchen garden. Great breakfast especially if you like pastries. However I paid to come and enjoy the spa, which I assumed was free apart from treatments (like most hotels). There was a very sad little steam room and sauna and an ok gym. So for me it was overpriced. The photo of the spa is on the website and there is no indication it needs to be paid for. I’d say false advertising.

ALSO…… the bed…. We were given two single beds pushed together and they were on wheels and very light so didn’t stay together at all. And each half was TINY and nowhere near big enough for a comfortable sleep..

Unfortunately guests were also very noisy late at night and early in the morning. I’d come back if it was much cheaper and insist on a proper bed!

wwwazzzz

Our second stay at Down Hall, and it has become our favourite spot for a last night of relaxation in England to recharge before a long flight home to Australia. The hotel and grounds are beautiful and the breakfast is delicious. It is set in a lovely location, with pretty English villages nearby and some great pubs and restaurants. Thoroughly recommend this hotel and we will return next time we are in the UK.

Troy S.

1/5

I don’t typically leave negative reviews, but after this awful stay, I felt genuinely compelled to speak up. This was easily one of the worst hotel experiences I’ve had, and people deserve to know what they might be walking into.

Check-in was just about okay, but everything went downhill fast. The room was unbearably hot, and while a fan was provided, it was so loud and rattling it only made it harder to sleep. Neither my partner nor I got any rest that night. On top of that, the shower was dirty, which is completely unacceptable — basic cleanliness should be a given.

A situation arose during our stay that required assistance from staff, and the duty manager’s attitude was appalling. Rude, dismissive, and completely uninterested in resolving anything. We even asked to speak to the general manager and were met with eye-rolls and more attitude, for expecting basic service and respect.

The restaurant food was bland — definitely not worth it.

The only positive part of our stay was a staff member named Niamh, who was kind, helpful, and clearly the only one there who cared about doing her job properly. She deserves recognition, but unfortunately, she was the exception in a team that otherwise made us feel like an inconvenience.

This stay left us uncomfortable, exhausted, and completely dissatisfied. I don’t normally complain, but this experience was so poor I couldn’t stay silent. We won’t be returning, and I strongly recommend others look elsewhere.