Drivalia Car Hire Carlisle - Carlisle

Address: Crown St, Carlisle CA2 5AB, United Kingdom.
Phone: 1228475090.
Website: drivalia.co.uk
Specialties: Car rental agency.
Other points of interest: Wheelchair-accessible car park, Credit cards.
Opinions: This company has 21 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Drivalia Car Hire Carlisle

Drivalia Car Hire Carlisle Crown St, Carlisle CA2 5AB, United Kingdom

☎️1228475090

⏰ Open Hours of Drivalia Car Hire Carlisle

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–3 pm
Sunday: Closed

Drivalia Car Hire Carlisle

Ubicado en el corazón de Carlisle, Drivalia Car Hire Carlisle ofrece una amplia variedad de vehículos para alquiler a precios competitivos. Con una dirección de Crown St, Carlisle CA2 5AB, Reino Unido, este concesionario está ubicado en el corazón de la ciudad, a pocos pasos de la estación de tren y el centro comercial.

Para contactar con Drivalia Car Hire Carlisle, puede llamar al 1228475090 o visitar su sitio web en drivalia.co.uk.

Especialidades y características

Drivalia Car Hire Carlisle se especializa en la renta de coches, ofreciendo una amplia variedad de vehículos para satisfacer las necesidades de todos los viajeros. Algunas de sus características destacadas incluyen:

Ubicación ideal: Está ubicado en el corazón de Carlisle, a pocos pasos de la estación de tren y el centro comercial.
Precios competitivos: Ofrece una amplia variedad de vehículos a precios competitivos.
Creditos aceptados: Acepta tarjetas de crédito.

Otras características

Drivalia Car Hire Carlisle también ofrece:

Estacionamiento accesible para sillas de ruedas: Asegura que los viajeros con discapacidad puedan acceder fácilmente a los vehículos.
Servicio al cliente: Ofrece un servicio al cliente personalizado y atento.

Opiniones

Drivalia Car Hire Carlisle tiene 21 reseñas en Google My Business, con una promedio de 4.2/5 estrellas.

Conclusión

En resumen, Drivalia Car Hire Carlisle es un concesionario de alquiler de coches confiable y competitivo que ofrece una amplia variedad de vehículos para satisfacer las necesidades de todos los viajeros. Con su ubicación ideal, precios competitivos y características destacadas, es el lugar perfecto para aquellos que buscan alquilar un coche en Carlisle.

👍 Reviews of Drivalia Car Hire Carlisle

Andy J. L.

1/5

I have been hiring cars for over 20 years....and if i could award zero stars to a company it would be Drivalia Carlisle.

My last experience with them involved unbelievably slow service. It took 50 minutes to sort out a hire car only to find they didn't have a vehicle available for me. Then proceeded to give me someone else's car, which was far smaller than the one I had ordered. They then said they weren't Drivalia...just a courier for them so weren't responsible for the problems.

Simple solution...don't get your car hire at Drivalia.

Utterly useless service from a team who couldnt appear to care less about customer service.

angeli M.

5/5

Sam Kerr provided us an exceptional customer service. We left some baby stuff in our rent car when we returned it and she kindly offered to drop it off our address on her way home. Such a kind gesture. Thank you for your great service, Sam!

Mike G.

5/5

Booked through Drivalia, picked up the car from Boarder cars, good car, good service would definitely use again.

Christopher S.

5/5

wonderful service,
didn't have car insurance booked so gave me a free upgrade

Connor F.

1/5

Truly abysmal, we booked our vehicle months in advance through Booking.com with the requirement of it being an Automatic as we are tourists with no experience driving in Carlisle. We had been informed by the lady at the desk all automatic vehicles had been lent out and expected for us to drive a manual despite saying we couldn’t. I can’t say anyone’s paid attention before checking their orders but for the love of all things I would highly encourage anyone to go anywhere but this place

Jonathan C.

5/5

Got the car great service from James

Harry H.

5/5

Great rental car at a reasonable price.

Visit C.

1/5

Do not hire a car from Drivalia at Border City Autos, Carlisle.

When we arrived to collect our car, they unexpectedly demanded an additional £200. During our rental, a delivery van caused minor damage to the car, which we reported to Cumbria Police as a precaution. I immediately informed the Drivalia office at Border City Autos, who assured me it would be handled on return. The delivery company agreed in writing to cover up to £2,500 in damages and provided their insurance details for any excess.

Upon returning the car, I was given the Drivalia Fleet Manager’s email and instructed to send all the relevant documentation, which I did in full. Despite this, a month later, Drivalia charged £1,575 to my credit card without warning. They now expect me to pursue a claim for reimbursement, and to make matters worse, a rude and sarcastic representative from Drivalia criticised MY attitude over the phone!

Their behavior has been unprofessional, dishonest, and completely dismissive of customer concerns. I would never use them again.

UPDATE: In response to their reply - No, I am not going to "help you to improve your service delivery". Do you think I work for you? Completely indicative of how you treat your paying customers. You have failed me, lied to me and about me, and YOU want ME to help you? Disgraceful behavior, appalling company.