Marcus Grimes & Co - Cuckfield

Richard F.

Marcus Grimes & Co. provided us with a truly outstanding service in selling our house. They liaised constantly with other agents in the chain as well as with our solicitor. They kept us thoroughly informed at every stage. The advice and guidance we received was always sound and they provided it with complete honesty and integrity. I have absolutely no hesitation in recommending them to anyone.

Steve M.

Awful experience with Marcus Grimes &Co.

I rented a property through Marcus Grimes, Cuckfield.

It took months to get windows and boiler fixed while I was there. I spent last winter with a window flying open in the wind and a water heater that didn't work properly.
Toilet seat was also in need of replacement which was never done.

When it came time to leave, I asked if I could end the lease 3 weeks early to which they responded no. Fine, I understand. But then they wanted me to hand over the keys and get full access to the property for viewings. That's a bit cheeky.

I spent a full day cleaning the 1 bedroomed flat before I left. Not because it was dirty but because I am a bit of a neat freak. I left the property SPOTLESS. Better than when I moved in. I had replaced the shower hose and fixed cupboards that were broken when I moved in. All just because I like a neat, clean place to live in.

One particular point was the oven. The owner left greasy baking trays and rubber baking sheets in the oven. This was ignored when I moved in but I still cleaned the oven to a very high standard before I left. Even though I never use the oven and this was the owners mess.
They now want to charge me £170 to clean the oven and are complaining about "scuffs" in a very old, worn wooden bowl that was full of keys.
Pathetic attempts to try make it look like I didn't take care of the property which in fact was in spotless, better than before condition when I moved out.

I have asked for photos of these particular items showing their spotless, perfect condition but they cannot provide any because that simply wasn't the case.

I find the check out procedure very lacking and untruthful. They seem to think that tenants just have to roll over and do whatever they say.

I would never recommend these people.

Persia S.

Incredible service from start to finish selling our property with Marcus Grimes after having a bad experience with another agent initially. I had never realised the importance of having someone dedicated to sales progression until now - Abbie was an absolute gem and managed to keep the chain moving despite some bumps in the road. It seems that this isn’t common practice among other agents - as we were unfortunate enough to find out. I would recommend them to anyone. Thank you so much for all of your hard work and making sure we didn’t lose out on our dream home!

Emma D.

The amazing team at Marcus Grimes managed the near impossible task of tying in the sales of two properties for us with the purchase of another. Marcus’s realistic advice, combined with Abbie’s negotiation (and peacekeeping!) skills were second to none. I wouldn’t hesitate to recommend them to others and I will definitely use them again.

Danielle F.

Marcus Grimes are an extremely helpful and knowledgeable estate agency. I would recommend anyone looking to buy or sell to call them. I will certainly be using when the time comes but until that time they continue to offer advice and guidance with my current project.

Angie K.

Highly recommended this estate agent. I had previously tried to sell my property with 3 other estate agents before contacting Marcus grimes.
My house was put up on the market in January and I had an offer by March.
It was advertised correctly and I had many viewings almost straight away.
They helped me all the way through the process, even with all the paperwork!
If I could give them more stars I would. Absolutely brilliant service from start to finish.

Sharon O.

Thank you Marcus & Abbie.

True professionals throughout selling our home in a rather turbulent market (Brexit)!! Always answered our phone calls and emails the same day. Nothing was too much trouble.

Having not sold a house for 21 years, we found a lot had changed!! Abbie was on hand with all the documents we needed to fill out, to dealing with our solicitor when needed. The process was effortless (well for us it was).

Highly recommend that you use Marcus Grimes Estate Agents to buy & sell through.

Debbie J.

Marcus Grimes has recently sold my house. They were very friendly and professional.. Abbie kept me in the loop all the way along, and replied to my many emails almost instantly! I highly recommend them and would definitely use them again.