The Pembrokeshire Holiday Company - Cardigan

Address: The Old Vicarage, Moylgrove, Cardigan SA43 3BN, United Kingdom.
Phone: 7415861255.
Website: thepembrokeshireholidaycompany.co.uk
Specialties: Vacation home rental agency, Cottage rental, Holiday apartment rental, Self-catering accommodation.
Other points of interest: Identifies as women-owned, Wheelchair accessible parking lot, LGBTQ+ friendly, Transgender safespace.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of The Pembrokeshire Holiday Company

The Pembrokeshire Holiday Company: A Premier Vacation Rental Agency

For discerning travelers seeking a truly exceptional Pembrokeshire experience, The Pembrokeshire Holiday Company stands as a leading choice. Located at The Old Vicarage, Moylgrove, Cardigan SA43 3BN, United Kingdom, this esteemed agency specializes in providing a curated selection of vacation homes, charming cottages, and comfortable holiday apartments, catering to a diverse range of tastes and budgets. With a dedication to exceptional customer service and a deep understanding of the region’s unique character, The Pembrokeshire Holiday Company consistently delivers unforgettable getaways.

👍 Reviews of The Pembrokeshire Holiday Company

The Pembrokeshire Holiday Company - Cardigan
Helen M.
5/5

At the start of this year, we began considering letting our cottage in West Wales. It was a big decision, but after meeting with Megan and Emma of The Pembrokeshire Holiday Company, we felt encouraged to go ahead. Now reaching the middle of August, we cannot recommend them highly enough. They have provided a comprehensive management service achieving close to 90% occupancy even during these trying times. Any minor hiccups have been speedily and efficiently dealt with by Megan and Emma, who pride themselves on providing a first-rate personal service to owners and guests alike. The Pembrokeshire Holiday Company is run in a most professional manner which has meant total peace of mind for us as owners, and we look forward to continuing our relationship them in the future.

The Pembrokeshire Holiday Company - Cardigan
Kate B.
3/5

My daughter arranged for us to stay at Penrhiw Fach Cilgwyn, it was a lovely gesture for my 60th Birthday and the whole holiday staying with the family was wonderful, we walked on local beaches, and the area was lovely, the cottage was cosy, however ….. there are several things that let this cottage down badly, billed as dog friendly the garden is not secure and there are sheep in nearby fields so you will need to bring spikes to secure your dog in the garden or walk them out there on a lead, you cannot just let them out into the garden, we managed though and this seemed minor to be honest, I also forgave the totally blunt knives in the Kitchen, the dreadfully uncomfortable bed in the back room, the lack of outdoor bins (you have to bag your dog poo and go find a public bin), and the lack of door on the upstairs bedroom which doesn’t make it very private when several of you are staying and accepted that as part and parcel of staying in a holiday cottage, but what I found totally unacceptable in consideration of the price was the state of the bedding. Have a look at the attached photos and see what you think. We stripped the beds on the last day and were pretty shocked at what we had been sleeping on all weekend, it was utterly minging, no pillow protectors, stains galore, absolutely filthy. I sent the pictures to the company who said that they would let the owner and the cleaners know but there has been no apology or offer of a refund of any kind. If you are staying at this cottage which is quite a pretty little place to stay I would advise you to bring your own bedding. It’s a 5* price for this cottage but the bedding did not live up to the promise of the lovely pictures they advertised . 😩

The Pembrokeshire Holiday Company - Cardigan
Christopher L.
5/5

We LOVED our stay with in Moylgrove, and exploring West Wales with The Pembrokeshire Holiday Company. The house we stayed in was warm and cosy (wood burner etc!) with great views over the surrounding area, and lots of nice walks from the front door. Emma & Meg were easy to communicate with and were very responsive and helpful. The little bays nearby were stunning - Ceibwr Bay and the coastline down to Pwll y Wrach is definitely worth it, as well as a trip to Mwnt (NT). We also loved Pwllgwaelod Beach where we saw seals regularly (in late August) whilst paddling out on our sea kayak and SUP board.

The Pembrokeshire Holiday Company - Cardigan
Helen L.
5/5

Meg & Emma at the PHC offer a comprehensive bespoke service enabling accommodation owners to choose their level of input. Our customer reviews and feedback on their hosting have been fabulous and we have been very happy with the hands free, full service that we signed up to and would happily recommend PHC to others.

The Pembrokeshire Holiday Company - Cardigan
Peter E.
2/5

We stayed at Church Cottage. Church Cottage is managed by Meg and Emma from the Pembrokeshire Holiday Company.

We did not have a great experience with Meg and Emma..

Church Cottage was lovely. Possibly a bit smaller than we expected, but it had everything we needed. It was in a good location. To us, it did not appear well managed.

I can see why they get glowing reviews from many guests. After you book a property with Meg and Emma you get a lot of emails with things to do and places to eat. These emails are nice, but they are automatic, set up in AirBnB. When we wanted to communicate directly with them, we found the experience less good. The personal touch is lacking!

The shower didn’t work. Meg and Emma were slow to respond. AirBnB suggested they would respond within 1 hour. (A setting configured by them.) We had no response for more than 7 hours. Initial first try was 10am on a working day. Only then when I tried again, this time near instantly. Meg seemed to want to deflect the responsibility onto others. Previous guests or the cleaners. Cleaners clean, and you seem to ignore your guests!

Rather than intent to get it fixed, we were offered a plumber to have a look, if we like, if they can find one.. When you are staying for a week, a plumber to come and have a look, so he can come back a couple of days later with spare parts is not that appealing. We’ve already waited a day for you to get back to us! We don’t want to share our holiday with the plumber! The shower was fixed on our 4th day of a week long stay. It was broken when we arrived.

There was also dog poo in the garden from previous guests. One of the sofas was missing a leg. The property was not as clean as we would expect for the price.

Compared to other properties we have stayed in, we were disappointed.

Meg owns a B&B across the road from Church Cottage. I find it odd you would not mention that to guests staying in a property you manage. That place was immaculate! Meg obviously does know how hospitality works!

Get a guest book you can’t tear pages out of and manage your AirBnB’s like your actual BnB.

Edit since your response:

I find a few things interesting here.

Firstly, as a property manager, you feel that your clock starts at the point you receive notification. Even if you are unable to receive that notification for a substantial period of time. As a holiday maker, when it comes to core items broken in a property, the time starts when my holiday starts. To me, if you manage nearly 40 properties, you should not be unavailable for such a long period of time.

It is also interesting that you didn’t go straight to lies and slander here as you did in response to my AirBnB review. I guess that was because you knew I couldn’t edit my review on AirBnB.. Well, apart from suggesting you didn’t leave us without a working shower for 4 days of our 7 day holiday. You did!

The Pembrokeshire Holiday Company - Cardigan
Tim C.
5/5

I have been thoroughly impressed by Emma and Meg from The Pembrokeshire Holiday Company - Wow, what a find! I am so lucky to have found this amazing company. Their approach is so personable, professional and no job is too small. It was the first time I have let my holiday home and they have helped at every step of the way. It runs so smoothly now and any issues that arise they sort so I have complete peace of mind. One of my friends who rented the house said “where did you find these two, they are amazing”

The Pembrokeshire Holiday Company - Cardigan
Tina G.
5/5

Hescwm Barn in Dinas Cross is a wonderful place to stay. It has been renovated beautifully and has everything to make your stay very comfortable. The village shop, pubs and beaches are within walking distance. We only used our car one day when it rained. Lovely 5 day break.

The Pembrokeshire Holiday Company - Cardigan
A P.
5/5

Staying at Henllan Cottage was an absolute joy - tucked away in a quiet cul-de-sac. It has a delightful garden, with a gate that opens on to a country lane which leads down to both a beautiful secluded beach and the stunning National Trust Coastal Path - offering breathtaking views. The accommodation is fabulous, beautifully appointed, fresh and spotlessly clean - plenty of space for six people to relax. We fell in love with the area, it offers something for everyone, whether you are very sporty and active, want to visit wonderful restaurants/pubs, historical landmarks, amazing beaches, or have just a quiet time away. We must re-book soon.

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