Trailfinders Glasgow - Glasgow

Allan C.

Our go to travel agent - simply the best!

We have used Trailfinders for over 15 years and have never been disappointed. Last year Joanna spent such a long time with us fixing a long trip including Japan, Australia and Singapore. She paid attention to every detail, shared personal experience, made suggestions and negotiated great deals and upgrades.

Of course we have made a point of seeking out Joanna to help us with next year's planned trip.

See you on Tuesday, Joanna!

Anne

We have had excellent tailored service from Trailfinders, starting with in-person discussion of our proposed trip to Laos and continuing throughout the holiday. We particularly appreciated the ability to use their expertise for travel arrangements and some accommodation, leaving us space for some of our own arrangements. The Viewtrail app was easy to use and when we wanted some advice while we were away we received it immediately from a real person via Whatsapp. We will definitely use them again.

cathie B.

Johanna organised our trip to join a cruise in Australia. In addition to the cruise booking, it included flights, transfers and hotels. Everything went completely as planned and she understood exactly what our requirements were and delivered. We would thoroughly recommend Trailfinders if you want to create a tailor-made itinerary and have confidence that it's wrapped into one excellent package that meets your needs. Also everything accessible from an online portal. Thank you for excellent service.

William C.

Excellent establishment to book your dream holiday.The advice and knowledge that Joanne has is beyond belief.The way she talked us through it was amazing.All cut and dried CANADA here we come.

Su M. G.

My first visit to trail finder. Joanna was so helpful and friendly. I liked her. she searched for the best price and all the flights connection time for me. Definitely I will come back here and will recommend friends too. Thank you Joanne.

We went in at 1.15pm today. We patiently waited for nearly three hours before we got served by lovely Alex. We got it sorted in 50min.

It was insane having to wait that long time. We can't fault the staff. Three staffs is not enough. We have noticed a couple of the clients taking at least three hours or more of the staff time. One didn't even purchase the ticket. When we left one couple were still there. It's crazy!!

By the way love the new office deco.

Sam M.

The perfect place to book an “all out”holiday. We were in great hands with Felicity and she sorted out a honeymoon for us in no time and we were very surprised at what’s included in the price, great value. Would highly recommend if you’re thinking of planning a “special” holiday, especially a honeymoon.

We will definitely be back in the future for our next adventure.

Helen M.

Just booked holiday of a lifetime with Trailfinders to Australia and Newzealand. All went well with actual booking process but of course the test is sadly when something goes wrong. Unfortunately our luggage did not arrive with us and although we booked and paid Trailfinders to organise the trip they have left it with ourselves to sort out saying they will not be contacting Emirates. The first day of our 5 days in Sydney has been ruined and we still don’t have our luggage. Looks like this will continue into tomorrow. We have had to cancel an excursion today snd possibly tomorrow as well. Unfortunately seems there was little point in booking through Trailfinders. I would have been as well booking myself as they we y have left us with it.

An update to this review as of 8th April. Trailfinders eventually made contact with myself and offered their apologies and a voucher as a goodwill gesture for the inconvenience caused.

Lorna H.

We visited the Glasgow branch which we had used before. Our advisor was Jason Paul who was very welcoming and knowledgable. We explained what we had in mind which involved several flights and car hire in some places. Jason listened and just over an hour later all our plans were in place. Great service and great staff who really do their job well.