Independent Renault Services Ltd - Rugby

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Independent Renault Services Ltd: A Reliable Automotive Solution

Independent Renault Services Ltd is a highly-regarded auto repair shop situated in Rugby, United Kingdom. Located at Unit 39 Webb Ellis Industrial Estate, Woodside Park, Rugby CV21 2NP, the company offers comprehensive automotive services with a strong commitment to customer satisfaction. They are easily accessible and pride themselves on providing a professional and efficient service to Renault vehicle owners and drivers generally.

Location and Contact Information

The company’s address provides a convenient location within the Webb Ellis Industrial Estate. For those wishing to contact Independent Renault Services Ltd directly, they can do so via telephone at 1788541221. Alternatively, a wealth of information can be found on their website: i-r-s.uk. This website offers details about their services, frequently asked questions, and contact information.

Services and Amenities

Independent Renault Services Ltd specializes in the repair and maintenance of Renault vehicles. They cater to a wide range of automotive needs, demonstrating expertise in diagnosing and resolving complex mechanical and electrical issues. Recognizing the importance of accessibility, the facility boasts a wheelchair accessible entrance and wheelchair accessible parking. Customers can also expect to find convenient amenities such as restrooms and readily accepted payment methods including credit cards, debit cards, and NFC mobile payments. Appointments are recommended to ensure efficient service and dedicated attention to each vehicle.

Customer Feedback & Reputation

The company has garnered significant positive feedback within the local community. Currently, they maintain 94 reviews on Google My Business, reflecting a consistently high level of customer satisfaction. The average opinion is 4.9/5, indicative of a team dedicated to quality workmanship and exceptional customer service. It appears a key element of their success is a friendly and helpful reception staff, going the extra mile to assist customers. The service provided seems to be both thorough and well-explained, with attention to detail and clear communication regarding the repair process.

Key Features Summary

• Specialties: Auto repair shop, specializing in Renault vehicles.
• Location: Unit 39 Webb Ellis Industrial Estate, Rugby CV21 2NP
• Phone: 1788541221
• Website: i-r-s.uk
• Accessibility: Wheelchair accessible entrance & parking

👍 Reviews of Independent Renault Services Ltd

Mihaela P.

5/5

Amazing service, problem sorted quickly and explained all the process done with details and pictures! Absolutely brilliant! Highly recommended!

Tom S.

5/5

Absolutely fantastic garage couldn't fault them at all. Receptionist is lovely and really goes out there way to help you. Highly recommended

Robert H.

4/5

Good booking system and friendly staff. I thought they leaned a bit on the expensive side though. EDIT: After direct feedback from the owner I decided to amend my review and add another star. It is not often that the owner of a company replies directly and this shows excellent engagement and concern for the customer. I trust that the owner knows their business and the industry and believe that I have now been offered fair value. Thank you Simon.

Scott (.

5/5

How fantastic it is to have an honest, reliable Renault specialist in Rugby. Very knowledgeable and would recommend this garage to all. Thanks for your help

Rebecca A.

5/5

Have taken my cars for repair here for years now and every time found the reception staff to be very helpful and courteous.
The mechanics that worked on my car did an excellent job and explained everything to me in "layman's terms' which was extremely helpful. Felt very safe going there and trust the work that was completed on my car. Feel this company really values the customer and charges fair and reasonable prices. This is the only place I would take my car and the only place my family will use now too. Fully recommend this garage and will not take my car anywhere else.

James M.

5/5

Such wonderful, friendly and very professional people. Was able to get my van sorted is such a short space of time and did exactly what I needed done. Highly recommend. Thanks so much.

Max A.

5/5

Always excellent customer service. The staff are very friendly, honest, knowledgeable and their prices are very reasonable. Never had any problems.

Rose B.

5/5

Since I bought my Megane just over a year ago I popped down for advice (before the lockdown restrictions) then booked in for a service and MOT in July. The whole team are fantastic, you just feel that they care about their customers and are not there to get as much money out of you as they can. Reliable, honest and trustworthy, my son will be contacting them shortly for a service and MOT for his Megane