Hays Travel Mansfield - Mansfield

Address: Unit 18, Hays Travel Mansfield, Four Seasons Centre, Quaker Way, Mansfield NG18 1SU, United Kingdom.
Phone: 1623333964.
Website: haystravel.co.uk
Specialties: Travel agency, Currency exchange service.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Hays Travel Mansfield

☎️1623333964

⏰ Open Hours of Hays Travel Mansfield

Monday: 9:15 AM–5:30 PM
Tuesday: 9:15 AM–5:30 PM
Wednesday: 9:30 AM–5:30 PM
Thursday: 9:15 AM–5:30 PM
Friday: 9:15 AM–5:30 PM
Saturday: 9:15 AM–5 PM
Sunday: 11 AM–4 PM

Introduction to Hays Travel Mansfield

Nestled in the heart of Mansfield, Nottinghamshire, at Unit 18, Four Seasons Centre, Quaker Way, Hays Travel Mansfield stands out as a reliable travel agency with a currency exchange service. The address is Unit 18, Hays Travel Mansfield, Four Seasons Centre, Quaker Way, Mansfield NG18 1SU, United Kingdom, and you can reach out to them via phone at 1623333964. Their website, haystravel.co.uk, particularly the Mansfield branch section haystravel.co.uk/branches/mansfield/, offers a wealth of information and resources for travelers.

Key Features and Accessibility

Hays Travel Mansfield is distinguished by its wheelchair-accessible entrance, ensuring that everyone, regardless of mobility, can visit conveniently. This thoughtful feature reflects their commitment to inclusivity. For those seeking assistance, the "professional staff" from this travel agency provide exceptional service, guiding you from the initial booking through to receiving your final documents. Their expertise means that if you're unsure about your destination, they'll curate a holiday that perfectly suits your needs.

Customer Reviews and Ratings

The company boasts an impressive 14 reviews on Google My Business, with an average opinion rating of 4.4 out of 5. Testimonials highlight the "brilliant help" and "friendly staff" that make each visit exceptional. One review praises the staff for their dedication from the booking process until the delivery of final documents, showcasing their commitment to customer satisfaction. It's clear that customers leave feeling valued and well-supported.

Practical Information for Prospective Visitors

For those planning to contact Hays Travel Mansfield, here are some practical tips:
- Phone: Don't hesitate to call 1623333964 for inquiries or to book your trip.
- Website: Visit their website for detailed information on services, special offers, and to explore their offerings further.
- Location: Their address is conveniently located in Mansfield, making it easy to drop by or meet with them for personalized travel advice.
- Accessibility: The wheelchair-accessible entrance is a plus for those with mobility concerns.

Recommendation

If you're in search of a travel agency that combines professionalism with a genuine interest in ensuring your travel experience is unforgettable, Hays Travel Mansfield is an excellent choice. Their dedication to customer service, coupled with their wide range of services including travel agency and currency exchange, makes them a standout option. Don't forget to explore their website for inspiration or to get in touch directly. Whether you're planning a dream vacation or need assistance with travel arrangements, Hays Travel Mansfield at Unit 18, Hays Travel Mansfield, is ready to help. Reach out today to start planning your next adventure.

👍 Reviews of Hays Travel Mansfield

Steph H.

5/5

professional staff when booking right thru until we received final documents. all arrangements were spot on.will definitely use them again.thank you.Steph Hart

David B.

5/5

Always had brilliant help from the friendly staff at the Mansfield branch of Hays and if your not sure where you want to go they will always find a holiday suited for your needs,

Julian F.

5/5

Great place for booking a holiday. If you think that a high street travel agent cannot be cheaper than on line bookings then think again. We saved over 20% on a holiday to Las Vegas compared with everything we looked at on line including cashback sites.

So much nicer discussing details face to face with friendly experienced staff than sitting at home on a computer.

David A.

1/5

We booked our honeymoon for Christmas in Lanzarote. Michelle was lovely and very helpful but on arrival at East Midlands our registration was not recognised. We spoke on the machine and were told they did not have our booking (booked by Hays) and were directed to another car park and told to take a token. I tried to call Hays over 30 times but no reply. I e-mailed from departures and got a reply on arrival in Lanzarote saying we had been rebooked from 6pm but may have to pay for the first few hours and would get our money back immediately on return. The hotel was great and food but slightly disappointed that nothing had been done to mark our honeymoon though both Hays and the hotel knew. On return to collect our vehicle again our reg was not recognised and the only way we could get out of the car park was to pay £120 we had already paid nearly £70. Luckily we had held back on spending in case we had a problem with the car park again which we did. Next day I phone hays again over 30 times and no reply. We went in store on the Monday and were told the manager needed to authorise our refund and was off til Saturday. This was 30th December and not once did we get a call from the manager. We finally got a refund direct from the airport on 30th January. By 11th Feb and we still had heard nothing from the manager at Hays Mansfield, not an apology or offer of any compensation. We would never use Hays Mansfield again, we booked the year before with an independent Hays advisor who is now a manager in another Hays store and really wish we had gone there but went in Mansfield as we were in town and thought we would call in there for convenience. Since then the Manager rang and talked over me throughout my complaint and still offered nothing to compensate. Her attitude was appalling and told her I would complain to Head office which I did who were no help either just full of excuses. They did not even mention the manager's appalling way of dealing with a complaint or the branch not answering their phone over sixty times or why I had no reply to my online feedback! Dreadful customer service all round I would say, not even worthy of the one star I had to give

Onufa B.

5/5

They are very helpful. Feel so much better now that I have amended my holiday from this year to next year after speaking to a very nice lady over the phone.

Sally H.

5/5

Great place. Have help me through the booking and everything else since. All the staff are really nice and go out of their way to help

Jenny C.

5/5

Very friendly staff, their expertise and knowledge is first class. A very professional team of girls. Well done.

Maddie P.

5/5

Very helpful in every way.Very reliable. Will always deal with Haystravel when booking a holiday