One Hajj & Umrah - London

Shahel Z.

I recently had the pleasure of going to Umrah with One & Hajj Umrah, and I cannot speak highly enough of the exceptional service and seamless experience they provided. From the moment I first contacted them, the team was incredibly responsive and attentive to my needs. They took the time to understand my preferences, offering personalized suggestions that perfectly aligned with to fulfil my Umrah as well as a stopover in Doha.

The booking process was smooth, with clear communication every step of the way. I appreciated how they handled all the details—flight arrangements, accommodation options, and transfers—ensuring that everything was well-organized and stress-free. They even provided expert recommendations for local activities, dining spots, and hidden gems that made my trip truly unforgettable.

What really stood out, however, was their attention to detail and dedication to customer satisfaction. During my trip, I encountered a minor issue with one of the hotel bookings, but One Hajj & Umrah team went above and beyond to resolve it quickly, ensuring that my experience remained uninterrupted.

Overall, One Hajj & Umrah exceeded all of my expectations, and I would highly recommend them to anyone looking for a top-notch travel experience. Their professionalism, knowledge, and personalized approach make them a standout in the industry. I will definitely be using their services for my future travel plans!

Sharifa K.

Excellent service, received what I expected including from flight to hotel. The team are very friendly and always willing to help and assist their group. Highly recommend anyone thinking of going for umrah with them.

Ibrahim H.

Great service and professional team who are available 24/7 mA.

From booking process to service in Saudi they are definitely one of the leading operators in the UK for a reason.

Highly recommend

Nuha M.

I had the opportunity to complete Umrah this year with my family. I was really pleased by the service and everything went smoothly. I would definitely recommend booking with them.

jipu A.

To all the Muslim who wanted to go to Umrah and hajj I will ask avoid this travel agent. They are useless. my family booked umrah with them and travelled had a very bad experience from Heathrow to Madina and Makkah. Firstly in Heathrow they send us to wrong terminal then we had rush to catch flight. When we booked they told us they are sending us individually but later on find we are part of a group which they lied to us. We got hotel confirmation here in Uk but when we arrived in madinah it was a different hotel and we had wait in a hotel lobby 3 hours with kids and my elderly mum. Then we wenMakkah we were staying in hotel was quite nice but staying after three days they moved us in different very dirty hotel. They didn’t even inform us that they are moving us . I just don’t understand what kind of Muslim does it to people who are going to house of allah. I will formally complain to CAA about them.

Jony Z.

I travelled to Umrah in January 2020 with One Hajj and Umrah. I was extremely pleased by the service I received from this company. We had fantastic hotels in Makkah and Madinah, the team was very responsive and professional from the moment I made the booking until I returned.

Mahmud C.

Took the family out in Dec 2019 with them for umrah, mashaAllah one great company which i will highly recommend (very trustworthy). Looked after us elegantly without any issues, provided everything we needed as and when family requiremnetd arose (had 2 kids under 5 and a 9 years old with us) and anytime we encountered any issues their ground staffs came straight away to our room / place where we were to sort the issue out. Shukran

The L. S.

Great company, had the pleasure of doing my Hajj in 2019 with One Hajj and Umrah, was very pleased with the level of service I received. Thank you to Zahin for your help. I look forward to travelling with you again soon.