OneCall Travels & Tours - London

Mustafa U.

Our Umrah journey with Brother Yasin was truly exceptional, exceeding all our expectations. From the moment we booked, their professionalism and attention to detail were evident from the pdf booklets, information and zoom meeting . They meticulously planned every aspect of the trip, ensuring a seamless and stress-free experience. The accommodations they selected were of a high standard, providing comfort and convenience.

What truly set them apart was the thoughtful integration of educational and spiritual elements. The guided tours of the holy sites were not just sightseeing excursions; they were profound learning experiences, deepening our understanding of Islamic history and significance. The insightful Islamic talks delivered by knowledgeable Brother Yasin were equally enriching, fostering a sense of spiritual growth and reflection. These sessions were perfectly timed and tailored to enhance our connection to the sacred journey.

The entire itinerary was well-paced, allowing us ample time for personal prayers and reflection. Brother Yasin's responsiveness and willingness to address any concerns were commendable. He went above and beyond to ensure our comfort and well-being, demonstrating genuine care and dedication. We wholeheartedly recommend OneCall Travels to anyone seeking a truly transformative Umrah experience.

Jennifer C.

Alhamdulillah, me and my family done Umrah with OneCall travels and tours.Their fantastic service and kindness is great. Yasin and Tajul Bhai's continue helping hand was unforgettable. May Allah bless you both. One Call is the best

Nishat T.

OneCall provided invaluable guidance, support and assistance from start to the very end, they made my first Umrah trip straightforward and memorable with lots of new insight and information gained.

I would describe the service provided as premium/luxury, from the customer service to the transportation and accommodations.

Before the trip:
Booking process was really straightforward and brochure with the package price was clear and up front.
The Zoom briefing sessions before the trip was helpful and informative and helped me prepare for Umrah, providing practical advice and spiritual benefits of Umrah.
We were provided with pdf guidance with breakdown of the trip and all the duas we needed at the various stages, airline tickets, branded string draw bags, lanyards and luggage belts with the company logo ahead of the trip.

During the trip:
We were greeted at the airport by Yasin/Tajul bhai and from then were taken on the plane to Saudi and then our hotel together as a group with a luxury coach as transport.
Yasin & Tajul bhai were on hand the whole trip, available to provide guidance, questions and assistance.
We were taken on various guided tours, Ziyara had nightly seminars as a group where we were provided with information on the various stages of Umrah and places of significance.

Umrah:
We did Umrah as a group and was led by Yasin/Tajul bhai, with continuous updates provided and communications on what to expect and when.
We planned to do Umrah as a group and to the best of their abilities, most of the group was able to stick together and be led step by step. They went above and beyond in extenuating circumstances to make sure the group was safe and performed Umrah to the best of our abilities.

Bonus:
The group leaders were able to negotiate good prices on our behalf for services and good such as laundry service, ZamZam water and Ajwa Ahlia dates. They also provided information on where best to east/shop etc.
Provided a positive atmosphere and setting where it was encouraged to speak to others in the group and build a feeling of familiarity.
The group felt really supported and cared for/looked after.
The group leaders made themselves available throughout the whole trip, interacted and checked in on the individual families in the group constantly throughout.
I personal enjoyed all the enrichment activities such as visiting the date farm when the prophet (pbuh) planted date trees (ajwa ahlia), the interactive museum on the foot of Mount Hira with information on the prophet(pbuh) as well as showing us the locations of the various Hajj rituals.
Seminars, talks, guidance and information was provided in both English and (shudho/syhleti) Bengali- most of the group I was in were Bengali and majority were English speakers.

I would recommend this service which stretches beyond typical airline/hotel bookings and provided an all round support for all aspects of the trip.

In this group we had a mixed bag of families with young children, babies, teenagers, elderly in wheelchairs as well as single individuals and couples. I would recommend this service for all age ranges.

Attia N.

I was blessed to be able to go on umrah with my family thanks to One Call Travels - we had the best most fulfilling experience alhumdulillah - our needs and preferences catered to ,ensuring we had the best services - our journey was seamless , convenient , premium and allowed us to fully enrich ourselves in our pilgrimage , allowing us to truly make the most of our time - would definitely recommend and use again InshaAllah

Muhammed A. H.

I went to umrah with my elderly mother and my wife. One call tours made sure all our needs were met and alhamdulillah it was an amazing experience with support and help throughout our journey. Jazakallah khairan. Highly recommend!

Halima H.

Our Umrah trip with OneCall Travels was exceptional. Brother Yasin was responsive and professional, addressing all our needs. The Islamic talks and tours were insightful, fostering spiritual growth. Excellent hotels and organised transportation ensured comfort. We gained valuable learning points, and the experience was truly transformative. We highly recommend Brother Yasin from OneCall Travels for a seamless, spiritually enriching Umrah.

Scented B.

OneCall put together a package for myself and 15 members of my family for umrah. Many were going for the first time so I wanted to make sure they had the best time possible in shaa Allah. OneCall made it exactly to our requirements, providing us with private coaches that were so good our family in Saudi couldn't believe these coaches were just for us! There were delays with the flights but brother Yassin was on hand to respond and help us overcome. When we met in medina brother Yassin took us around and showed us all the little tips and tricks and helped us get great quality dates. I cant recommend enough this service and I cant thank OneCall enough for the amazing service, the hotels and the experience. OneCall take this issue very very seriously and if anyone is wanting to go with family then leave it with OneCall and just concentrate on your ibadah. May Allah bless OneCall and give us the ability to come many many times again with them.. aameeen

Alea I.

Alhamdulillah, my family and I recently completed our first Umrah with OneCall Travel, and it was truly a exceptional and memorable journey.

From the onset, the guidance and spiritual insight helped us strengthen our understanding of Islam throughout the trip. The practical support and guidance provided by brother Yasin helped us completed our Umrah with ease.

I wholeheartedly recommend OneCall Travel to anyone planning to perform Umrah and Haj. I pray that Allah swt once again facilitates a journey to his house, with One call travels.