Guest Services - Chester

Address: Moston Rd, Upton, Chester CH2 1LE, United Kingdom.
Phone: 1244380280.
Website: chesterzoo.org
Specialties: Information services, Visitor center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 127 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Guest Services

☎️1244380280

⏰ Open Hours of Guest Services

Monday: 9:30 AM–4:30 PM
Tuesday: 9:30 AM–4:30 PM
Wednesday: 9:30 AM–4:30 PM
Thursday: 9:30 AM–4:30 PM
Friday: 9:30 AM–4:30 PM
Saturday: 9:30 AM–4:30 PM
Sunday: 9:30 AM–4:30 PM

Guest Services at Chester Zoo: A Comprehensive Overview

Guest services at Chester Zoo, located at Address: Moston Rd, Upton, Chester CH2 1LE, United Kingdom, are well-known for their exceptional information services and visitor center. The zoo can be reached at Phone: 1244380280 or through their website at chesterzoo.org.

Specialties of Guest Services

The guest services at Chester Zoo specialize in providing information services and managing the visitor center. The staff is courteous, knowledgeable, and always ready to assist visitors with any queries or concerns they may have. The visitor center is a hub of activity, providing maps, brochures, and other useful resources to help visitors make the most of their time at the zoo.

Accessibility and Other Points of Interest

The zoo is wheelchair accessible, with a dedicated entrance and parking lot for visitors with disabilities. This ensures that everyone can enjoy the zoo's many attractions, regardless of their mobility. Other points of interest include the zoo's numerous sit-out areas, perfect for relaxing and enjoying a drink or snack, and the lively birthday parties that often take place throughout the zoo.

Opinions and Average Opinion

With 127 reviews on Google My Business, Chester Zoo's guest services have received an average opinion of 4.6/5. Visitors have praised the zoo for its friendly and helpful staff, as well as its commitment to accessibility and providing a wide range of facilities for visitors. Some have commented on the long wait times to see certain animals, but this is to be expected as even animals have their own days Overall, the zoo is a lovely place for kids and adults alike, with plenty of opportunities to learn about and enjoy the natural world.

Recommendation

If you're planning a visit to Chester Zoo, be sure to take advantage of the guest services' information services and visitor center. The staff are always on hand to help, and the resources available at the visitor center will ensure that you make the most of your time at the zoo. With its commitment to accessibility, range of facilities, and friendly atmosphere, Chester Zoo is a must-visit destination for anyone interested in the natural world. Don't hesitate to contact the zoo through their website at chesterzoo.org for more information or to plan your visit.

👍 Reviews of Guest Services

Cynthia L.

5/5

It’s a nice place to be, with lots of Sit-out areas to relax and places to buy drinks and snacks.
It’s a shame we has to wait for long periods to see certain animals but couldn’t. ( i goes even animals have their own days 😀😀)
It’s a lovely place for kids, we saw a birthday party ongoing😀😀

J B.

5/5

Absolutely magical night with lights and lanterns at Chester Zoo. The mammoth and the forest were my family’s favourite. Lovely choice of food and drink at the Christmas Market and reasonably priced for these days (small pizza £10, large hot dog £6, hot chocolate with whipped cream £4.50, tray bakes £4.50, large candy floss £4.50). Nice set if vintage rides for kids (swings and 2 carousels) and who also enjoyed saying hello to Santa. The virtual reality was also fantastic which featured elves.

Gina K.

5/5

Great place to visit. No Giraffes at the moment until March so we were a little disappointed by this, but there are lots of fantastic animals to see.

Graham W.

5/5

Went with the family to see the lovely winter lights show.

lokita N. M.

5/5

I loved the park a lot, I have to go there again as it is huge and we saw everything very quickly. The only thing is that the girl at the entrance where you buy the ticket I said I wanted the ticket for a year and she said perfect but she didn't tell me to give her details and now I want to book and I can't because I don't have the email.

Peter

4/5

It was a fantastic day out with great facilities and well looked after animals. Very pleasant and helpful staff, especially Amy,( wheel chair user ), with her Orangutan knowledge and passion for them.

catherine F.

5/5

The zoo as a whole has never let us down. It's never been a bad day going there. Toilets everywhere, and quite a lot of eateries, but I do recommend finding the indoor places cause the wasps are a pain. the price isnt cheap at all. I understand helping the zoo, but even if there was a family ticket to help us out? We would definately go more if it was a bit cheaper, which in turn would help them out more. That is my only gripe 😅 but if u can afford it for a once every few years kind of thing, it won't let you down

Mel W.

4/5

Cracking zoo but some of the animals are a bit above themselves as they couldn't even be bothered coming out when I went past! Others like the red panda or the orangutans are top, proper playing up to the crowd and therefore, getting the accolade of being my favourite animals in the park, most of the fish are a bit boring but I'm a bit biased like that and I don't care who knows! Ooh the bats rock! Lions are lazy, sun bears are aloof, I'm not sure some of the species exist as they just seem like empty enclosures...you never know, they could have been very rare "invisible" creatures, who knows?

Seems expensive at first but considering what you get, it's a cracking day out with tons to do, lots of places to eat or picnic. We spent five hours round the zoo and saw most of it but you could spend much longer and never get bored. Shame the monorail has gone but the lazy river boat is quite good and a nice chance to have a sit down.

Thoroughly recommended...but the lemurs can stuff off, hiding away because it was a bit cold..the soft gets!!!!!! That's all I went for dagnabbit!!!!!