Purple Travel - Guildford

Address: 3, Purple Travel, Wey Court, Mary Rd, Guildford GU1 4QU, United Kingdom.
Phone: 2079939222.
Website: purpletravel.co.uk.
Specialties: Travel agency, Group accommodation, Hotel, Resort hotel.
Other points of interest: Online appointments, On-site services.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 3.7/5.

Location of Purple Travel

2079939222

Purple Travel is a reliable and well-known travel agency that offers a variety of services for all your travel needs. Located at Address: 3, Purple Travel, Wey Court, Mary Rd, Guildford GU1 4QU, United Kingdom, this company is easily accessible and ready to assist you.

Purple Travel specializes in travel agency services, group accommodation, hotels, and resort hotels. They have a team of experienced professionals who are dedicated to providing you with the best travel experience possible. Whether you're planning a family vacation, a business trip, or a group retreat, Purple Travel has got you covered.

One of the key features of Purple Travel is their online appointment system, which makes it easy and convenient for you to schedule an appointment at your convenience. They also offer on-site services, so you can rest assured that you'll receive the personalized attention you deserve.

With 28 reviews on Google My Business, Purple Travel has an average opinion of 3.7/5, which speaks to the quality of their services and the satisfaction of their customers. Here's what some of their customers have to say:

Purple Travel was a pleasure to work with. They were able to find us the perfect hotel for our group and made the booking process simple and stress-free.

I've used Purple Travel for my last two business trips and they have exceeded my expectations both times. I highly recommend them for all your travel needs.

If you're looking for a trustworthy and experienced travel agency, Purple Travel is the perfect choice. With their convenient location, variety of services, and commitment to customer satisfaction, you can't go wrong. So why wait Visit their website at purpletravel.co.uk and start planning your next adventure today

Reviews of Purple Travel

Niki Mcgurk

5/5

So pleasant and helpful not a bother when you can't make up your mind for a week away in October thanks Zoe ☺️

Sayeed Valli

1/5

Very rude staff!
Booked for 20 people and because of their attitude towards the booking we want to cancel and they're not letting cancel straight away so that we miss the 14 day cancellation deadline.
They're not even speaking over the phone to sort some issues out.

Issues; some passenger names are wrong,
Separate families are being clumped into one room as capacity.

Just two people have spoken to their staff!
No one has been rude to them!
They've taken the deposit over the phone but only deal with you now via email!
Not even replying to emails!
Spoke to both on the phone when taking deposit!
Hazel told us she didn't want to speak over the phone!
Still waiting for email replies!
Booking on their terms for maximum profit!

Tasha Jordan

3/5

I've used this company twice in the past to book a holiday, and the service was very good and documents sent out promptly for a last minute holiday.
I attempted to use them last night to book a third holiday, but the agent I spoke to was very rude and patronising with quite a bad attitude, and gave me a quote much higher than what I was able to find myself in less than 5 minutes using lastminute.com

However, that member of staff should not reflect the company itself as they are usually very good. I would recommend them.

Chrissie Harvey

5/5

Superb service given..very professional..great personal service..customer support the same…you can’t do better than Purple Travel, so many thanks Linda and Caryn

Debbie Harley

1/5

I used this company a few years ago, they were great
Now I've been searching for a holiday but their website has been broken for at least 6 months which to me is a red flag , most people book online these days yet this company say the website is being updated and not available therefore only able to take bookings on the phone , very suspicious that I was told I would only be able to make a payment by bank transfer too

Claire Byrne

5/5

I booked our accommodation for Cuba through Purple Travel, and the staff on the phone were really helpful and gave great advice. Have just received some really affordable options for a trip to the Canaries too, and am planning to book soon - would definitely recommend.

Coll Cocopop

1/5

Booked with them before and service from the women was great so thought to check prices again with them. I called and some not very well English speaking guy answered I asked about flights he asked me what price I have already I said I don't. He's mine you probably do but dont want to say. How rude sort these people out ! Dont have them working for you!

coll cocopop

1/5

Yet again called for a quote and the women who spoke to use so dry and rude. Customer service here has gone down hill and need to get willing people on their team or you will lose customers. Appalling service, twice is unacceptable. I will be booking elsewhere, and you have you lack lustre call agents to thank.