Solos Holidays Ltd - Worcester

sarah sarjeant

Dirty hotel, ripped bed sheets and invisible housekeeping, website said 3 restaurants ha ha ha No! Hotel 5 mins from airport so constant low loud flying planes, solos couldn't care less, got your money, profit matters customer satisfaction doesn't, this company used to be amazing, but now it's utterly disgraceful, don't waste your money

Angela

Iraklis Apartments Gouves Crete 7th October
I have rated this holiday 5 stars, as I cannot find fault with any part of the holiday.
This was my first Solos holiday.
The booking process was exceptional and the actual holiday surpassed any expectations I might have had.
The accommodation was just perfect.
Sole use for Solos clients was very much welcomed.
The Friendly Iraklis family who run the apartments are lovely, helping with anything that you may need. The food and service was great!

Our tour leader Gary Bailey was amazing. From the moment we arrived he could not do enough for us. He booked meals out, did quizzes, some went for a pre breakfast dip in the sea with him. Gary was always making sure people were OK, and to let him know if they wanted more information about the area, if we wanted to venture out. He was great fun to be around, and helped make my holiday special, thank you Gary.
I met some lovely people and
I would thoroughly recommend this trip to single friends, loved it .

I would definitely book with Solos again.

Angela.

S P

I stayed in their ‘exclusive’ hotel in Beyaz Suite Hotel in Turkey. It was filthy and wasn’t exclusive. There was no internet in the room, the door lock was broken and the fridge didn’t work (..after arguing with me that it did ‍♀️ it took 2 replacements to get one that worked). Solos are aware of the issues but prefer to hide them. I posted the fact that it was dirty in their Facebook travel forum (meant to be where customers discuss trips etc) but their Marketing Dept removed the comments citing ‘hate speech and bullying’ and removed me from the group! No negatives allowed in a travel forum!!

Hazel Gibson

I would give no stars for my recent bad experience, but I can't!
I have been on several holidays with solos over the years. On a recent holiday to Benidorm there was major building and renovation work at the hotel, so the outside pool and grounds were out of use with all the noise and dust that you would expect. The holiday was ruined. Solos were in major breach of contract. It has taken a long time just to get a few hundred pounds compensation. Their customer service is very poor and they do not value their customers. I am extremely dissatisfied with their response and will not be using them in the future. I have been a loyal customer and expect to be treated as such!

sheila murphy

I have just arrived home from a holiday at the Ionian Paradise Hotel Lefkas. The hotel is dated and could do with a coat of fresh white paint and for me the pool is too small (I like to swim lengths) and the sunbeds need renewing, however , the whole experience made up for these negatives. Luxury it is not but the hotel is spotlessly clean, its location is ideal being near to the main street with cafes shops etc also close to the beach and the harbour with all its restaurants etc. The staff, exceptional: friendly hardworking, patient , informative ,helpful, just wonderful! Thank you Natalie, Madeleine and Alex for your unstinting help and kindness Super breakfast-super everything!
The highest praise should , (in my humble opinion ), go to Debs the tour leader . As well as being thoroughly efficient, she is an example of outstanding customer service .I do hope that Solos acknowledge her skills and abilities as an ambassador for the company (and reward her accordingly).Thank you Debs.

Peter Leith

Had a great time with solos in Torquay. But probably won't use them again as never had a reply to either email or message

Brian Chapman

Santorini is a wonderful destination , the Villa Solos holidays use is very clean and tidy , very friendly staff and is perfectly adequate...however please be aware the villa has no pool...the sea is 2 min walk away,,,but sometimes you just need to slip into a pool.i went for 2 weeks...but probably 1 week or 10 days is sufficient ( this is not available . view is from the roof terrace .

Fiona Taylor

Have just come back from a second fabulous walking holiday. Hotels vary but if you read the descriptions it does give you a idea. Have done walking in Tuscany and Durrell’s trails in Corfu. Very friendly bunch of people on both occasions. Extremely well organised. If you’re on your own I’d definitely say give it ago. You might make friends like I have. Can’t wait to book the next one.