Colours Travel Centre Ltd - Manchester

Behrouz Abbolhasani66

“I recently had a very disappointing experience with Colours Travel Not only did they charge me significantly more than other agencies for the same flight, but the level of service was also far below acceptable standards. The staff were unprofessional and dismissive, showing little regard for customer satisfaction. Communication was poor, and when I raised concerns, they were met with indifference and rudeness. I would not recommend this agency to anyone looking for a smooth and pleasant travel experience. There are far better options out there that value their customers

zara ahmadi

This agency has no obligation towards the passenger and even puts the passenger in a critical situation. I was even threatened with action and canceling my return ticket with a disabled child if there is no problem with the airline for my ticket and I have to I will follow the complaint process

Your agency told me that since the outbound flight was not completed, the return flight will also be cancel.and when I asked this from the airline, they said that the return flight is still valid and there is no need to purchase it again or pay again . You changed and threatened me and even I asked you for a payment receipt, but you refused and canceled my return ticket three hours before the flight, which made me stay in that airport for two days confused with the child, which immediately after Since my child's return, she has been transferred to the hospital and we will present all these damages and injuries and traumas that you caused to us legally with documents to the court.

masod m

I had an exceptional experience at the Colour Teravel Centre. The staff were professional, knowledgeable, and went above and beyond to ensure I was well taken care of. The center is clean, organized, and has a welcoming atmosphere that immediately puts you at ease. I was particularly impressed by the range of services and products available, all tailored to meet diverse needs. The attention to detail and commitment to quality are truly commendable. I would highly recommend the Colour Teravel Centre to anyone looking for excellent service and a positive experience.

ali sobhani

My friend had a really troubling experience with Colour Travel due to their lack of clear communication, and when I tried to reach out to them as well, I had a similar issue. They were vague in their responses, and shockingly, even resorted to language that felt threatening to customers. It’s really unsettling to deal with a company that doesn’t prioritize respectful and clear communication. I’d advise anyone considering Colour Travel to be cautious, especially if you value straightforward and respectful interactions.

Jalal Kargardfard

I am writing to express my
dissatisfaction with the unprofessional handling of the situation concerning delayed arrival for my flight. As you may know,
However, there was no formal communication provided by this office explaining the situation clearly. Instead, an informal message was sent, which, at times, even included inappropriate and unprofessional language. In some parts of the message, there were even threats made towards suggesting legal action, which is unacceptable.

jalal karegarfarjam

This agency has no commitment towards the passenger and even puts the passenger in a critical situation. After 7 years, I traveled to visit my mother, but they put me in a very bad situation and canceled my tickets for extra money. If you see the points given Those who were given a full score are all from their acquaintances, Ghafoory, who is their family, and about 20 people with this family gave a score of 5.

Joseph Nadin

it's the best local travel agent in Manchester
I went with my friends, they want to travel to middle East to visit family , they offer extra bags for free with Turkish airline and Qatar airline, the staff was very nice and friendly and very clear with information and details of the trip, I would nightly recommend them if you looking for flight with extra luggage

Michael Pham

Came in. Tried to collect my parcel. The not-so-gentle man at the desk misheard and decided to go with whatever heard and die on that hill. He wouldnt listen to me when I was trying to clear things up and decided to get in my face and physical. One thing led to another, he called the police and nothing came of it. Got my parcel at the end with the help of the police and not a single scratch on me. Nothing came of it ?, dunno why he was acting so brave probably because he had some of his mates in but yeah really disappointed I've used these guys before for parcels and it was fine. Never going back though. Shame.

P.S. just like some other reviewers of this place, the guy threw some sneaky racial comments at me.